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3.3.3 View mode
In the
Clients
tab, the number of columns displayed can be adjusted by using the
View mode
drop-down menu on the
far right side of the Console. The
Full View Mode
displays all columns, while the
Minimal View Mode
only shows the
most important columns. These modes are predefined and cannot be modified. To activate the Custom View, select
Custom View Mode
. It can be configured in the
Tools
>
Console Options…
>
Columns > Show/Hide
tab.
3.4 Tabs in ERAC
3.4.1 General description of tabs and clients
Most of the information on tabs is related to the connected clients. Each client connected to ERAS is identified by the
following attributes:
Computer Name (client name) + MAC A Primary Server
The behavior of ERAS related to certain network operations (such as renaming a PC) can be defined in ERAS Advanced
Setup. This can help prevent duplicate entries in the
Clients
tab. For example, if one of the computers in the network
has been renamed, but its MAC address remained unchanged, you can avoid creating a new entry in the
Clients
tab.
Clients that connect to ERAS for the first time are designated by a
Yes
value in the
New User
column. They are also
marked by a small asterisk in the upper right corner of the client’s icon (see the figure below). This feature allows an
administrator to easily detect a newly connected computer. This attribute can have different meanings depending on
the administrator’s operating procedures.
If a client has been configured and moved to a certain group, the New status can be disabled by right-clicking the client
and selecting
Set/Reset Flags
>
Reset ”New“ Flag
. The client's icon will change to the one shown in the figure below
and the value in the
New User
column will switch to
No
.
NOTE:
The Comment attribute is optional in all three tabs. The administrator may insert any description here (e.g.,
”Office No. 129”
).
Time values in ERAS can be displayed either in the relative mode (
“2 days ago”
), in the absolute mode (20.5.2009) or in
the system mode (Regional settings).
In most cases data can be sorted in ascending or in descending order by clicking on an attribute, while a drag-and-drop
operation can be used for reorganization.
Clicking on certain values activates other tabs in order to display more detailed information. For example, if you click on
a value in the
Last Threat Alert
column, the program will move to the
Threat Log
tab and display Threat Log entries
related to the given client. If you click on a value which contains too much information to be displayed in a tabbed view,
a dialog window will open showing detailed information about the corresponding client.
3.4.2 Replication & information in individual tabs
If ERAC is connected to an ERAS which is operating as an upper server, clients from the lower servers will be displayed
automatically. The types of replicated information can be configured on the lower server in
Tools
>
Server Options
>
Replication
>
Replicate "to" settings
.
In this scenario, the following information may be missing:
Detailed alert logs (
Threat Log
tab)
Detailed On-demand scanner logs (
Scan Log
tab)
Detailed current client configurations in the.xml format (the
Clients
tab, the
Configuration
column,
Protection Status
,
Protection Features
,
System Information
)
Information from the ESET SysInspector program may also be missing. ESET SysInspector is integrated with generation
4.x ESET products and later.
