epiphan Pearl Mini, Руководство пользователя

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Pearl Mini User Guide
Problem Action(s) to Resolve
1. On Windows 10, the Movies & TV app sometimes fails to
playback MP4-fragmented files with MP3 audio: try
changing your MP4 audio encoding to AAC.
2. VLC doesn't play MP4-fragmented files normally.
3. Streams and recordings at very low frame rates (e.g. 1
fps) are not playable in VLC media player, use Windows
Media Player and Quicktime Player instead.
Certain Media players won't play MOV
videos.
Some media players won't play MOV videos that are recorded
with MP3 audio encoding, including:
1. VLC 2.2.4 (Microsoft Windows) if MP3 audio encoding is
at 48 kbps.
2. Movies & TV 10.16122.1029 on Windows 10.
3. Windows Media Player 12.
Choose a different audio encoding when recording MOV files or
use a different media player to playback the recording.
System is not starting up correctly
Ensure there are no USB sticks inserted into the USB ports
during power up. They may be conflicting with the internal hard
drive, causing unexpected behavior.
I can't register my Pearl Mini with Kaltura
using the same device name that I just
deregistered
If you deregister Pearl Mini from Kaltura and then too quickly
register again using the same name, you may receive the
following error message "Unable to register device: System
name [D Pearl test] already exists". To avoid this, ensure the
deregistered Pearl Mini entry in the list of encoder devices
disappears before registering again using the same device
name.
Web camera is not working correctly.
There are several possible causes of poor performance on web
cameras:
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The camera itself might be malfunctioning. Try hooking it
into a computer to see if the problem remains.
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If the picture quality is below standard, try adjusting the
settings using the instructions for how to
Configure a
video input source
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Check that your web camera is on our list of supported
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