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Pearl Mini User Guide
Support
Remote support is only provided for systems covered by Supp. For more information
about service plans, see
www.epiphan.com/supportplan
.
To configure remote support:
1. Login to the Admin panel as
admin
2. From the Configuration menu, click
Maintenance
. The maintenance page opens.
3. Check
Enable remote support
to enable incoming connections from Epiphan Systems.
4. Check
Enable connection to maintenance server
to enable outgoing links to the Epiphan
maintenance server epiphany.epiphan.com.
5. Click
Apply
.
6. Test that Pearl Mini can access the maintenance server:
a. From the Configuration menu, click
Network
.
b. In
Network Diagnostics
, enter
epiphany.epiphan.com
and click
ping
.
c. The result of the ping should show an IP address for epiphany.epiphan.com. Report any packet
losses to Epiphan support.
7. If Pearl Mini can't reach the maintenance server, check the network settings (see
) to
ensure DHCP is selected or a DNS server is listed, then try again. Consult with your network
administrator if problems persist.
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Содержание Pearl Mini
Страница 1: ...Epiphan Pearl Mini User Guide Release 4 8 0 April 22 2019 UG122 06 and 2019 Epiphan Systems Inc ...
Страница 117: ...Pearl Mini User Guide Disable the network discovery utility 105 ...
Страница 137: ...Pearl Mini User Guide Mute audio 4 Click Apply 125 ...
Страница 149: ...Pearl Mini User Guide Mirror the video output port display 137 ...
Страница 187: ...Pearl Mini User Guide Delete a configuration preset 175 ...
Страница 309: ...Pearl Mini User Guide Use RTMPS for a Kaltura webcasting event 297 ...
Страница 447: ... and 2019 Epiphan Systems Inc ...