497
Appendix/Exte
rnal De
vic
es/
T
ro
ub
leshooting
■
The FOMA terminal may not be able to be repaired
• When the problem is found to be due to moisture (Example: When the water reaction is found
on the seal)
• The FOMA terminal may be unable to be repaired if corrosion is found to result from water
exposure, condensation or perspiration, or if the internal board is damaged or deformed (the
external connector (Earphone/microphone terminal) such as damage to the LCD or case
crack may not be able to be repaired)
* Even if the FOMA terminal can be repaired, a charge will be made as the repair is not under
warranty.
■
After the warranty period has expired
You can request to have your FOMA terminal repaired, although a charge will be made for the
repair.
■
Stock period of parts
Replacement parts (required for maintaining the functionality of the FOMA terminal) will be kept
in stock basically for minimum of 6 years following the termination of production. However, the
FOMA terminal may not be able to be repaired due to the lack of parts depending on the
damaged parts. The repair may still be able to be performed even after the stock period has
expired. Call at the technical inquiries number described on the back of the manual.
■
Important
z
Do not attempt to adapt the FOMA terminal or its accessories by yourself.
• Doing so may cause fire, injury or malfunction.
• Repairs to modified devices will be accepted on the condition that the customer agrees to the
said modifications being restored to their original condition. You may be rejected depending on
the modification.
The following may be regarded as modifications:
• Labels etc. affixed to the screen or keys.
• Decorations to the FOMA terminal involving the use of adhesives.
• Replacement of the exterior etc. of the terminal with non-DOCOMO components.
• Even during the warranty period, a charge will be made for the repair if the malfunction or
damage has resulted from adaptation.
z
Do not peel off the model name seal attached to the FOMA terminal.
The model name seal plays the part of the certificate verifying that the FOMA terminal complies
with the technical standard. If the seal cannot be confirmed because it has been peeled off or
replaced, the conformity to the technical standard cannot be judged, and then the repair may be
unable to be accepted.
z
The settings of the functions or the information about total call time may be cleared (reset) due to
the damage, repair or improper use of the FOMA terminal. In this case, specify the settings again.
z
Magnetic components are used for the following parts of the FOMA terminal. A cash card (ATM
card, bank card), etc. which is easily affected by magnetism, may become unusable if it is kept
close to the components:
Parts: Mouthpiece, speaker, part of the dial key
q
z
If your FOMA terminal gets wet or moist, immediately turn it off, remove the battery pack, and take
the FOMA terminal to the repair shop as soon as possible. Note that the FOMA terminal may be
unable to be repaired depending on the condition.
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