Dell C3760DN Color Laser, Руководство пользователя

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380
Troubleshooting Guide
Ghosting
2
Ensure the light path is not covered.
a
Remove the drum cartridges, and keep them in the dark place. See
"Removing the Drum Cartridge."
b
Check the light path, and then remove the shielding.
c
Re-install the drum cartridges. See "Installing a Drum Cartridge."
d
Launch the Tool Box , and click Chart Print on the Diagnosis tab.
e
Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Go to action 3.
3 Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click Chart Print on the
Diagnosis
tab.
c
Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1 Locate the cause of the problem using the Ghost Configuration Chart.
a
Launch the Tool Box , and click Chart Print on the Diagnosis tab.
b
Click Ghost Configuration Chart .
The Ghost Configuration Chart is printed.
Is the type of the problem identified?
Proceed to the action
corresponding to the
type of ghosting.
Positive ghost - 2a
Negative ghost - 2b
Contact Dell.
2a
Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c
Click Ghost Configuration Chart .
The Ghost Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
2b If you are using non-recommended print media, use the print media
recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 3.
Action Yes No