Dell C3760DN Color Laser, Руководство пользователя

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384
Troubleshooting Guide
Auger mark
2
Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click
Chart Print
on the
Diagnosis tab.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
3 Replace the fusing unit.
a
Replace the fusing unit. See "Replacing the Fusing Unit."
b
After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c
Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
4
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
a
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b
After you replace the transfer belt unit, the 2nd BTR,
and the retard
roller, click Chart Print on the Diagnosis tab.
c
Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Locate the cause of the problem using the Pitch Configuration Chart.
a
Launch the Tool Box , and click Chart Print on the Diagnosis tab.
b
Click Pitch Configuration Chart .
The Pitch Configuration Chart is printed.
Does the output match with the pattern for auger mark?
Go to action 2. Contact Dell.
2 Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem? The task is complete. Contact Dell.
Action Yes No