Dell C2665dnf, Руководство пользователя

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Problem
The printer does not properly transfer scan
data to a specified destination via the Scan
to E-mail
or
Scan to Network
feature.
Action
Check if the following settings have been set correctly on the Dell Printer
Configuration Web Tool .
Scan to Network
Check the following settings under
Address Book → Server Address:
• Server Address
• Share Name
• Server Path
• Login Name
• Login Password
Scan to E-mail
Check the following setting under Address Book
→
E-Mail Address:
• Address
Cannot scan using WIA on a Microsoft
®
Enable WIA on the computer.
Windows Server
®
2003 computer.
To enable WIA:
1
Click Start , point to Administrative Tools , and then click Services .
2
Right-click Windows Image Acquisition (WIA) , and then click Start .
Cannot scan using TWAIN or WIA on a Install the Desktop Experience feature on the computer.
Windows Server 2008 or Windows Server
To install Desktop Experience:
2008 R2 computer.
1
Click Start , point to Administrative Tools , and then click Server Manager .
2
Under
Features Summary
, click
Add Features
.
3
Select the Desktop Experience check box, click Next , and then click Install .
4
Restart the computer.
Cannot scan using TWAIN or WIA on a
Windows Server 2012 computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1
Click Server Manager from the Start screen.
The
Server Manager
screen appears.
2
Under Manage , click Add Roles and Features .
Add Roles and Features Wizard appears.
3
Click Next to skip the Before you begin page.
4
Ensure that
Role-based or feature-based installation
is selected, and then click
Next .
5
Ensure that
Select a server from the server pool
is selected, select the server under
Server Pool , and then click Next .
6
Click
Next
to skip the
Select server roles
page.
7
Select the Desktop Experience check box under User Interfaces and
Infrastructure
, and then click
Next
.
8
Click Confirmation from the list on the left.
9
Select the Restart the destination server automatically if required check box, and
then click Install .
10
Restart the computer.
Troubleshooting Guide
556