UM-0085-B09
DT80 Range User Manual
Page 217
RG
•
perform a DDNS update, if enabled
•
send a test email (if an email address was specified)
•
send a test file to an FTP server (if server details were specified)
•
verify all configured ping servers (if ping was selected as the desired network check, or heartbeat, mechanism)
•
send a test SMS (if a phone number was specified)
•
end the communications session
After each step, a tick or cross is displayed to indicate success or failure of the operation. If failures are indicated, refer to
Troubleshooting and Advanced Configuration (P217).
Troubleshooting and Advanced Configuration
This section discussses possible problems that may arise when using the integrated modem.
Modem States
The following table describes the principal states that the modem can be in:
Display
80SV Code Description
Modem is off
(error msg if any)
0
Modem is switched off
Modem starting..
2
Modem is switched on but not connected to network
Enter SIM PIN:
3
SIM has a PIN, and the appropriate profile setting is not correctly set. Enter the correct PIN
using the keypad, or set
PROFILE MODEM PIN=
nnnn
Enter SIM PUK:
4
Incorrect PIN has been entered three times, so the SIM is now blocked. Obtain the 8-digit PIN
Unlock Key (PUK) from your carrier and enter it using the keypad.
Checking SIM PIN
12
SIM PIN is being checked
Registering on
mobile network
5
Modem is attempting to connect to the mobile network
Carrier x■■□□
Trying better...
5
Modem has registered with a mobile network, but the signal level is too low so it is looking for an
alternative network.
Carrier x■■□□
Sending SMS...
6
Modem is connected to mobile network; queued SMS message(s) are being sent.
Carrier x■■□□
Connecting...
7
Modem is connected to mobile network, and is attempting to connect to the carrier's APN in
order to get Internet access
Carrier x■■□□
Checking...
8
Modem is verifying the Internet connection, and performing a DDNS update, if configured.
Carrier x■■□□
123.111.111.111
9
Modem is connected to the Internet
Modem will retry
(error msg)
11
An error occurred during the last communications session. An attempt will be made in due
course to establish a new session.
Notice:
the modem state is reflected in system variable 80SV, which can be logged or tested in a
DT80
job.
Communication Errors
If a communications session terminates due to an error, a message will be displayed on the lower line of the modem
status screen, and system variable 81SV will be set to a negative value. The following table lists some possible error
messages:
Category
Display
81SV Description
No error
-
0
No session has been started
-
1
Session is in progress
-
2
Session completed normally
Incorrect
configuration
[SIM problem]
-5
SIM is faulty or not inserted correctly. Ensure that the plastic tab is in the "locked"
position (to the right).
[PIN/PUK needed]
-6
The correct PIN or PUK code was not entered. Restart the communications session
and enter PIN using keypad when prompted, or set the
PIN
profile setting
[Network denied]
-10 The mobile network denied access. Check that the SIM is activated
[No APN set]
-13 Access Point Name must be set in order to access the Internet. Set using the
APN
profile setting
[Unkn ping host]
-19
The name of one of the configured "ping check" servers could not be resolved.
Check the
PING_SERVERS
profile setting. This may also be due to a DNS server
problem.
Coverage or
network
problem
[Can't register]
-8, -9
Could not connect to the mobile network. There may be no mobile service in your
location. Try repositioning the antenna, or try a SIM from another carrier. Also ensure
that your SIM has been activated.
Содержание DT80
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Страница 184: ...UM 0085 B09 DT80 Range User Manual Page 184 RG Figure 71 DT80 communications options ...
Страница 185: ...UM 0085 B09 DT80 Range User Manual Page 185 RG Figure 72 DT80 communications options integrated modem models ...