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15. SERVICE, MAINTENANCE AND DISPOSAL
15.1.
Addresses of After-Sales Service Outlets
Please contact your distributor.
The list of distributors is accessible on the CROUZET Automatismes website
15.2.
Storage
The motors must only be transported and stored in dry, dust-free environments that are resistant to vibration.
The ambient conditions are stated in the product technical data sheet and must be adhered to.
The storage period is essentially dictated by the stability of the lubricants and should be less than 36 months.
To keep the motor in working order, it is advisable to start up the drive solution occasionally.
15.3.
Maintenance
Only the manufacturer is authorized to undertake repairs. Any personal intervention voids any guarantee and
precludes manufacturer liability.
Repairs cannot be performed with the motor mounted.
Prior to any intervention on the drive system, please refer to the Installation and Commissioning
sections to find out what steps to take.
We recommend that the following operations are done at regular intervals.
Connections and fixing
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Check the connection cables and connections regularly for signs of damage. Replace any damaged
cables immediately.
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Check that all the transmission devices are fully tightened.
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Retighten all the mechanical and electrical bolted connections to the appropriate tightening torque.
WARNING
UNEXPECTED MOVEMENT
Exceeding the permissible ambient conditions can allow foreign bodies
from the surrounding area to get in and lead to unexpected motor
movements or damage to equipment.
• Check the ambient conditions.
• It is vital to avoid fluid stagnation in the shaft bushing.
Failure to comply with these precautions can result in death,
serious injury or damage to equipment.
Cleaning
Clean the motor regularly to remove any dust and dirt. If heat cannot dissipate adequately into the ambient
air, this can cause abnormally high temperatures.
The motors are not designed to be cleaned with high-pressure washers. Jet washing can cause water to get
inside the motor.
When using cleaning products or solvents, take care not to damage the motor power supply leads and any
options (brake), ball bearings and the motor coating.
Check/run in the holding brake
Occasional braking with a shifted load helps conserve the holding brake's holding torque. If the holding brake
produces no mechanical work over a prolonged period (braking with a shifted load), some parts of the
holding brake can corrode or other deposits can accumulate and thus reduce the holding torque.
The holding brake has been run in on leaving the factory. If the holding brake produces no mechanical work
over a prolonged period, some parts of the holding brake can corrode. If the holding brake should not
demonstrate the holding torque specified in the technical specifications, it would need to be run in again:
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The motor is not mounted. The holding brake is engaged.
