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Diagnostic Tools
Writer: Project: Diagnostic Tools Comments:
File Name: O-ch11.doc Last Saved On: 4/22/97 1:11 PM
DAAD Diagnostic Messages
Continued
Error Messages
Possible Corrective Action
ERROR OCCURRED
READING RIS COPY
FROM DRIVE (BAY) X
An error occurred while DAAD was trying to read the RIS from
this drive. If there were multiple errors, this drive may need to
be replaced.
FYI: Drive (bay) X is non-
Compaq supplied
The installed drive was not supplied by Compaq. If problems
exist with this drive, replace it with a Compaq drive.
IDENTIFY CONTROLLER
DATA DID NOT MATCH
WITH CMOS
The identify controller data from the array controller did not
match with the information stored in nonvolatile RAM. This
could occur if new, previously configured drives have been
placed in a system that has also been previously configured.
It could also occur if the firmware on the controller has been
upgraded and the System Configuration Utility was not run.
Check the identify controller data under the Inspect Utility. If
the firmware version field is the only thing different between
the controller and nonvolatile RAM data, this is not a problem.
Otherwise run the System Configuration Utility.
IDENTIFY LOGICAL DRIVE
DATA DID NOT MATCH
WITH CMOS
The identify unit data from the array controller did not match
with the information stored in nonvolatile RAM. This could
occur if new, previously configured drives have been placed
in a system that has also been previously configured. Run the
System Configuration Utility to configure the controller and
nonvolatile RAM.
INSUFFICIENT ADAPTER
RESOURCES
The adapter does not have sufficient resources to perform
operations to the array accelerator board. Drive rebuild may
be occurring. Operate the system without the array
accelerator board until the drive rebuild completes.
LESS THAN 75%
BATTERIES AT SUFFICIENT
VOLTAGE
The operation of the array accelerator board has been
disabled due to less than 75% of the battery packs being at
the sufficient voltage level. Allow sufficient time for the
batteries to recharge (36 hours). If the batteries have not
recharged after 36 hours, replace the array accelerator board.
LOGICAL DRIVE X FAILED
DUE TO CACHE ERROR
This logical drive failed due to a catastrophic cache error.
Replace the array accelerator board and reconfigure using the
System Configuration Utility.
continued