4-19
Compaq Professional Workstation AP200 Maintenance and Service Guide
Diagnostics Utilities
Compaq strongly recommends that you create a diagnostics diskette as soon as you begin to
use the workstation. This is a bootable diskette that allows you to test and inspect the hardware
outside the operating system environmentby running the Computer Checkup (TEST) or View
System Information (INSPECT) diagnostic programs.
Another Compaq diagnostics tool is Diagnostics for Windows NT, which is installed in the
Compaq Information Center folder and runs under Windows NT Workstation. For information
on how to use Diagnostics for Windows NT, refer to “Compaq Diagnostics for Windows NT”
later in this chapter.
Creating a Diagnostics Diskette
To create a diagnostic diskette:
1.
With Windows NT Workstation 4.0 installed and running, insert a blank, formatted
diskette into the diskette drive.
2.
Insert the SmartStart for Workstations CD into the CD-ROM drive.
3.
From the SmartStart for Workstations Home Page, click Manual System Configuration.
4.
Click Install Optional Compaq Software.
5.
Click Create a Diagnostics Diskette.
6.
Follow the instructions on the screen.
Running Computer Checkup (TEST)
NOTE: Computer Checkup (TEST) will detect Compaq hardware. Devices from other
manufacturers may not be detected.
TEST, the primary diagnostics utility, confirms whether the various workstation devices are
recognized by the system and are functioning properly. Use TEST in the following instances:
■
Quick Check Diagnostics runs a quick, general test on each device with a minimal
number of prompts. If errors occur, they are displayed when the test is complete.
■
Automatic Diagnostics runs unattended and provides maximum testing of each device
with minimal prompts. You can choose how many times to run the tests, to stop on
errors, or to print or file an error log.
■
Prompted Diagnostics allows maximum control over the device testing process. You
can choose attended or unattended testing, stop on errors, or print or file an error log.
The TEST option, which may vary by product, checks the following:
■
CPU (main system)
■
Keyboard
■
Pointing device interface
■
Parallel interfaces
■
Graphic controllers
