4-14
Diagnostic Tools
CD-ROM Drive (IDE) Problems
This section identifies some quick checks for IDE CD-ROM drive-related problems.
Table 4-8
CD-ROM Drive (IDE) Problems
Problem
Possible Solution
Cannot read compact disc.
1. CD is not properly seated in the drive. Eject the CD,
correctly seat it in the drive, then reload.
2. CD has been loaded upside down. Eject the CD, turn it
over, then reload.
System will not boot from CD-ROM
drive.
1. The CD-ROM boot is not enabled through the Computer
Setup utility. Run the Computer Setup utility and set the
drive priorities.
2. Be sure that drive cabling and jumpers are set correctly.
Cannot eject compact disc.
CD is not properly seated in the drive. Turn off the
workstation, insert a thin metal rod into the emergency
eject hole, and push firmly (a straightened paper clip
can be used). Slowly pull the tray out from the drive
until the tray is fully extended, then remove the CD.
CD-ROM device is not detected;
driver is not loaded.
CD-ROM drive is not connected properly. Open the
workstation. Check to see that the drive cable is
connected properly.
