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Compaq Professional Workstation AP200 Maintenance and Service Guide
Hardware Installation Problems
This section identifies some quick checks for hardware problems.
Table 4-7
Solutions for Hardware Installation Problems
Problem
Possible Solutions
A new device is not recognized as part
of the computer system.
1. The Computer Setup utility has not been run to
configure the new device. Run the Computer Setup
utility.
2. When the system advised you of changes to the
configuration, you did not accept them. Restart the
workstation and follow the instructions for accepting the
changes.
3. The system may not have automatically recognized the
new device. Run Computer Setup and identify the new
device.
4. A Plug-and-Play board may not automatically configure
when added if the default configuration conflicts with
other devices. Use Computer Setup to deselect the
automatic settings for the board and choose a basic
configuration that doesn’t cause a resource conflict.
5. The cables for the new external device are loose or the
power cables are unplugged. Check all cables.
6. The power switch for the new external device is not
turned on. Turn off the workstation, turn on the external
device, and then turn on the workstation to integrate the
new device.
7. If the drive is a secondary drive that has just been
installed on the same controller as the primary drive,
verify that the jumpers for both drives are set correctly.
