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Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide
OL-9641-04
Chapter 2 Messages and Recovery Procedures
SW_VLAN Messages
Error Message
SW_VLAN-4-NO_PM_COOKIE_RETURNED: VLAN manager unexpectedly received a
null [chars] type cookie from the Port Manager, data reference [chars].
Explanation
This message means that the VLAN manager queried the port manager for a reference
cookie but received a NULL pointer instead. The first [chars] is the type of port manager cookie,
and the second [chars] is the interface or VLAN that is the source of the problem.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the
show
tech-support
user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 1-3
.
Error Message
SW_VLAN-4-STARTUP_EXT_VLAN_CONFIG_FILE_FAILED: Failed to configure
extended range VLAN from startup-config. Error [chars].
Explanation
This message means that the VLAN software failed to use an extended-range VLAN
configuration from the startup configuration file. All extended-range VLAN configurations are lost
after the system boots up. [chars] is a description of the error code.
Recommended Action
No action is required.
Error Message
SW_VLAN-4-VLAN_CREATE_FAIL: Failed to create VLANs [chars]: [chars].
Explanation
This message means that the specified VLANs could not be created. The port manager
might not have completed the VLAN creation requests because the VLANs already exist as internal
VLANs. The first [chars] is the VLAN ID, and the second [chars] describes the error.
Recommended Action
Check the internal VLAN usage by using
show vlan internal usage
privileged
EXEC command, reconfigure the feature that is using the internal VLANs, and try to create the
VLANs again. If this message appears again, copy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter
the
show tech-support
user EXEC command to gather data that might help identify the nature of
the error. Use the Bug Toolkit to look for similar reported problems. If you still require assistance,
open a case with the TAC, or contact your Cisco technical support representative, and provide the
representative with the gathered information. For more information about these online tools and about
contacting Cisco, see the
“Error Message Traceback Reports” section on page 1-3
.
Error Message
SW_VLAN-6-OLD_CONFIG_FILE_READ: Old version [dec] VLAN configuration
file detected and read OK. Version [dec] files will be written in the future.
Explanation
This message means that the VLAN software detected an old version of the VLAN
configuration file format. It interpreted the file without a problem, but it will create files using the
new format in the future. The first [dec] is the old version number, and the second [dec] is the new
version number.
Recommended Action
No action is required.