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Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide
OL-9641-04
Chapter 2 Messages and Recovery Procedures
SW_VLAN Messages
STANDBY received a checkpoint message with a sequence number that does not match the expected
sequence number. The first [dec] is the expected checkpoint message sequence number, and the
second [dec] is the received checkpoint message sequence number.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error using the Output Interpreter. Use the Bug Toolkit to look
for similar reported problems. If you still require assistance, open a case with the TA C, or contact
your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-3
.
Error Message
SW_VLAN-3-VLAN_PM_NOTIFICATION_FAILURE: VLAN Manager synchronization
failure with Port Manager over [chars].
Explanation
This message means that the VLAN manager dropped a notification from the port
manager because of a lack of ready pool space. [chars] is the type of port manager notification.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-3
.
Error Message
SW_VLAN-3-VTP_PROTOCOL_ERROR: VTP protocol code internal error
[chars].
Explanation
This message means that the VTP code encountered an unexpected error while
processing a configuration request, a packet, or a timer expiration. [chars] is the internal error.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the
show
tech-support
user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 1-3
.
Error Message
SW_VLAN-4-BAD_PM_VLAN_COOKIE_RETURNED: VLAN manager unexpectedly
received a bad PM VLAN cookie from the Port Manager, VLAN indicated [dec].
Explanation
This message means that the VLAN manager received an upcall and a VLAN cookie
from the port manager, which translated to a bad VLAN number. [dec] is the VLAN ID.
Recommended Action
Find out more about the error by using the
show tech-support
privileged EXEC
command and by copying the error message exactly as it appears on the console or system log and
entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For
more information about these online tools and about contacting Cisco, see the
“Error Message
Traceback Reports” section on page 1-3
.