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Administrator’s Guide for Cisco IPVC 3521 BRI Gateway, Cisco IPVC 3526 PRI Gateway, and Cisco IPVC 3540 PRI Gateway
OL-7995-01
Chapter 5 Troubleshooting the Cisco IPVC 3500 Series Gateway
Using the Hyperterminal Configuration Commands
Accessing Device Commands through the Serial Port
You can access device commands through the serial port of the Cisco IPVC 3500 Series Gateway: You
can use these commands to configure networking information, set factory defaults, or configure Ethernet
port settings.
Procedure
Step 1
Connect the appropriate ends of the terminal cable to the serial port on the computer and the serial port
on the Cisco IPVC 3500 Series Gateway.
Note
The terminal cable is a null cable that is shipped with the gateway module.
Step 2
Launch the terminal emulator on the computer.
Step 3
Set the communication values for the terminal emulator as follows:
•
9600 Baud rate
•
8 data bits
•
1 stop bit
•
No parity
•
No flow control
Step 4
After the terminal emulator session starts, press the RST button on the Cisco IPVC 3500 Series Gateway
front panel, click the Reset button on the toolbar of the LED Monitoring tab of the Gateway interface
Board section, or press Ctrl-x on the keyboard for the terminal-emulator.
A log of the auto-boot events appears.
Step 5
When the message “Press any key to start configuration” appears on the screen, press any key within six
seconds.
The following command line options appear.
•
Enter <N> to configure default network port values
•
Enter <P> to change the configuration software password
•
Enter <A> to display advanced configuration menu
•
Enter <Q> to quit configuration menu and start the gateway
Step 6
Select an option to execute.
Changing a Global User Name and Password
Several applications use the global user name and password to log in to the
Cisco IPVC 3500 Series Gateway. These applications include the upgrade utility that allows you to
change the gateway software, the upload utility that allows you to change the IVR messages, and the
Telnet utility that allows you to monitor the gateway operations. This user name and password are also
used to log in to the Gateway interface. You can only set the global user name and password using the
advanced commands available through the serial port.
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