Canon imageRUNNER ADVANCE C3325 Series, Руководство по обслуживанию

Страница: 411 / 951

6
6
6-78
6-78
Troubleshooting■>■Version■Upgrade■>■Error■Code■List■>■List■of■Error■Codes■Starting■with■81
Troubleshooting■>■Version■Upgrade■>■Error■Code■List■>■List■of■Error■Codes■Starting■with■81
Error■Code■ Description Remedy Cause■of■error
CDS■
server
UP■
DATER
81--1008 As■to■the■device■serial■number■in■the■data■entry■items,■there■is■no■applicable■device■code■product Contact■the■support■department■of■the■sales■Company.
(Attach■information■on■the■time■of■occurrence■and■the■serial■
number■of■the■device.)
(Canon■Inc.■Only)■Check■registration■of■LMS.
Ta
mura
-
81--1009 The■retrieval■type■in■the■data■entry■items■is■special■and■there■are■no■basic-set■applicable■to■the■registration■ID■and■
Password■(*■When■wrong■registration■ID■or■Password■was■entered■by■an■operator)
Enter■correct■ID■and■the■password.
Ta
mura
-
81--100A The■delivery■status■is■Applying
After■the■firmware■was■updated■and■when■an■update■completion■notification■has■not■been■sent■to■CDS,■distribution■
of■the■firmware■was■attempted■again■before■update■time-out■is■processed■in■CDS.
After■2■hours■and■30■minutes■have■passed■since■the■failed■
attempt■to■distribute■the■firmware,■search■the■applicable■firmware■
again,■and■perform■distribution■of■the■firmware.
Ta
mura
-
81--100B No■approval■information■exists■about■EULA■or■the■export■criteria■when■the■delivery■is■determined Contact■the■support■department■of■the■sales■company.
(Attach■information■on■the■time■of■occurrence■and■the■serial■
number■of■the■device.)
Ta mura
-
81--100C The■delivery■status■is■Distributing/Distributed/Applying/Finished/Failed
When■the■distribution■status■was■not■correct,■distribution■information■was■obtained■from■CDS.■(CDS■has■not■been■
notified■of■the■status■change■due■to■a■network■failure,■etc.)
Search■the■applicable■firmware■again,■and■perform■distribution■of■
the■firmware.
Ta mura
-
81--100D The■delivery■status■is■Distributing/Distributed/Applying/Finished/Failed
Ta
mura
-
8108100D When■the■distribution■status■was■not■correct,■schedule■information■was■checked■with■CDS.■(CDS■has■not■been■
notified■of■the■status■change■due■to■a■network■
Ta
mura
-
81--100E The■delivery■status■is■New/Waiting■to■Distribute/Distributed/Applying/Finished/Failed Contact■the■support■department■of■the■sales■company.
(Attach■information■on■the■time■of■occurrence■and■the■serial■
number■of■the■device.)
Ta
mura
-
81--100F The■delivery■code■is■other■than■Distributing.
(Firmware■distribution)
Ta
mura
-
81--1010 The■delivery■status■is■New/Waiting■to■Distribute/Distributing/Applying/Finished/Failed Search■the■applicable■firmware■again,■and■perform■distribution■of■
the■firmware.
Ta
mura
-
810B1010 An■update■start■notification■was■sent■to■CDS■with■an■invalid■status.■(The■CDS■server■failed■to■receive■the■status■
change■due■to■a■network■error,■etc.)
81--1011 The■delivery■status■is■Distributing/Distributed/Applying/Finished/Failed Contact■the■support■department■of■the■sales■company.
(Attach■information■on■the■time■of■occurrence■and■the■serial■
number■of■the■device.)
Ta
mura
-
81--1012 Device■is■"Not■applicable■to■CDS"
(Firmware■distribution)
*■It■occurs■only■when■a■device■that■can■access■CDS■is■managed.
Register■the■device■as■a■CDS■device.
Ta
mura
-
81--1013 When■the■specified■distribution■time■was■within■the■time■frame■of■CDS■distribution■stop.
(Firmware■distribution)
Contact■the■support■department■of■the■sales■company.
(Attach■information■on■the■time■of■occurrence■and■the■serial■
number■of■the■device.)
Ta
mura
-
81--1014 When■confirmation■of■the■firmware■distribution■settings■ended■in■time-out.
CDS■was■not■accessed■within■30■minutes■after■the■distribution■time.■The■device■has■been■turned■OFF,■the■network■
has■been■disconnected,■etc.
Search■the■applicable■firmware■again,■and■perform■distribution■of■
the■firmware.
Ta
mura
-
81--1015 When■firmware■distribution■time-out■occurs.
A■reception■completion■notification■was■not■sent■to■CDS■within■24■hours■after■the■start■of■the■distribution.■The■
device■has■been■turned■OFF,■the■network■has■been■disconnected,■etc.
Ta mura
-
81--1016 Firmware■update■time-out■occurred.
An■update■completion■notification■had■not■been■sent■to■CDS■even■after■2■hours■since■the■start■of■the■update.
Check■the■device■to■see■if■the■update■has■been■completed.■When■
the■update■has■ended■in■failure,■execute■the■operation■again■if■
there■is■no■problem■with■the■device.
Ta mura
-
81--1017 When■the■firmware■distribution■information■notification■showed■an■error■in■processing■the■distribution■information. Contact■the■support■department■of■the■sales■company.
(Attach■information■on■the■time■of■occurrence■and■the■serial■
number■of■the■device.)
Ta
mura
-
81--1018 When■the■firmware■distribution■information■notification■showed■an■error■in■processing■the■scheduled■update■
information.
Ta
mura
-
81--1019 When■the■status■of■the■scheduled■update■information■is■"Set",■"Finished",■or■"Failed".
Ta
mura
-