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Technical Explanation > Embedded RDS > Troubleshooting
Technical Explanation > Embedded RDS > Troubleshooting
No.3
Symptom: Registration information of the E-RDS machine was deleted from the device
information on Web Portal, and then registered again. After that, if a communication test is
left unperformed, the device setting in the UGW becomes invalid.
Cause: When the registration information of the E-RDS machine is deleted, information
related to E-RDS is also deleted.
Therefore, when 7 days have passed without performing a communication test after
registering the E-RDS machine again, the device setting becomes invalid.
Remedy: Perform a communication test before the device setting becomes invalid.
No.4
Symptom: There was a log, indicating "Network is not ready, try later" in error details of COM-
LOG list.
Cause: A certain problem occurred in networking.
Remedy: Check and take actions mentioned below.
1) Check networking conditions and connections.
2) Turn on the power supply of this machine and perform a communication test about 60
seconds later.
No.5
Symptom: "Unknown error" is displayed though a communication test (COM-TEST) has done
successfully.
Cause: It could be a problem at the UGW side or the network load is temporarily faulty.
Remedy: Try again after a period of time. If the same error persists, check the UGW status
with a network and UGW administrator.
No.6
Symptom: Enabling Service Browser (BRWS-ACT) results NG!
Cause: A communication test with UGW has not been performed, or a communication test
result is NG!
Remedy: Perform a communication test, and check that the test with UGW finishes
successfully.
No.7
Symptom: The display indicates that the service browser is enabled (BRWS-STS: 1), but the
service browser fails to be activated.
Cause: The main power switch of this machine has not been turned OFF and then ON. ON/
OFF of the service browser is enabled after turning OFF and then ON the main power of
this machine.
Remedy: Turn OFF and then ON the main power of this machine.
No.8
Symptom: Initializing the CA certificate (CA-KEY) results in NG!
Cause: Initialization process of the CA certificate has completed abnormally.
Remedy: Initialize the HDD.
No.9
Symptom: When a communication test (COM-TEST) is repeatedly executed, an error occurs.
Cause: During communication conducted after execution of a COM-TEST, another COM-
TEST was executed again.
Remedy: When repeatedly executing COM-TEST, execute COM-TEST at intervals of 5
minutes or more.
Содержание imageRUNNER ADVANCE C3325 Series
Страница 16: ...1 1 Product Overview Product Overview Product Lineup Features Specifications Parts Name ...
Страница 324: ...5 5 Adjustment Adjustment Pickup Feed System Document Exposure System Actions after Replacement ...
Страница 427: ...7 7 Error Jam Alarm Error Jam Alarm Overview Error Code Jam Code Alarm Code ...
Страница 552: ...8 8 Service Mode Service Mode Overview COPIER FEEDER SORTER BOARD ...
Страница 935: ... Service Tools General Circuit Diagram Backup Data Detail of HDD partition Soft counter specifications Removal Appendix ...
Страница 937: ...III III Appendix Service Tools Special Tools Appendix Service Tools Special Tools Solvents and Oils None ...