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7 - Troubleshooting
E13
P o w e r
Failure
POSSIBLE CAUSE(S)
Power was removed from instrument.
CORRECTIVE ACTION(S)
• Message is informational. If multiple power failures have occurred, only
the latest one is reported in the alert list. Note the power failure and
restore times in your instrument log.
E 3 0 Unexpected vial was scanned
POSSIBLE CAUSE(S)
During the remove positives, remove negatives, or resolve station er-
rors activities, the vial barcode you scanned is not the one the system
expected for the station. Either you pulled a vial from a different sta-
tion than the one specified; or more than one vial has been placed in
the wrong station.
CORRECTIVE ACTION(S)
• I f the station is still displayed on the activity screen, verify that you
pulled the vial from the specified station. If you did not (you will know
because a vial is still in that station), press the"exit" soft key, then press
the "vial entry" soft key. Scan the vial label and place the vial where the
system indicates. If there is a vial in the indicated station, do not
remove that vial to "swap" locations. Go to below.
O I f you pulled the vial from the specified station, you must try to deter-
mine how many vials are misplaced, and where they are located. It may
be helpful t o print a System Status Report (if you have an optional
printer), add a column labeled "actual station," and relabel the existing
station column as "assigned station." If you do not have a printer, you
can draw a chart, with one column labeled ''vial sequence number," a
second column labeled "assigned station," and a third column labeled
"actual station."
Write down the current vial sequence number.Write the station speci-
fied on the activity screen in the "actual station" column.
Press the "exit" soft key, then press the "vial entry" soft key. Scan the
vial label, and write the station in the "assigned station" column of your
chart.There will be a vial in this station.
Place the first misplaced vial aside - it must be subcultured,because
vial test results cannot be transferred reliably among multi-station mis-
placements.
MA-0103-5
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