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4
Troubleshooting
4-1
This section lists possible malfunctions, along with probable causes
and corrective actions. Maintenance procedures are given in
Section 5. For any problems not covered here, contact Beckman
Coulter Field Service (1-800-742-2345 in the United States) for
assistance.
➠
NOTE
It is your responsibility to decontaminate the
instrument, as well as any rotors and accessories,
before requesting service by Beckman Coulter
Field Service.
USER MESSAGES
User messages appear on the setup screen to communicate informa-
tion about the instrument or to alert you to abnormal conditions that
need attention.
• Help messages caused by incorrect input or certain operating
conditions can be cleared by pressing [
CE
] and following the
instructions in the message.
• Diagnostic messages that result from abnormal operating condi-
tions or equipment malfunction require troubleshooting. Refer to
Table 4-1 to determine the nature of the condition and any recom-
mended actions. If a problem persists after you have performed the
recommended action, call your Beckman Coulter Field Service
representative. To help the field service representative diagnose
and correct the problem, gather as much information about the
situation as you can, including:
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