Chapter 7: Configuring Amanda
39
6) Do you want Amanda to answer all incoming calls
or only answer when the operator cannot get to the
phone within a certain number of rings?
(This decision can vary from port to port.)
ALL CALLS
In the Setup utility, select
System Configuration
Options
→
Advanced
Configuration
→
Per Port.
Amanda parameter is
n_rings
Set N_RINGS to 1 for each port.
This is a per port setting. The default is
one ring on each port.
(Amanda is being set up as a primary
attendant.)
AFTER
x
RINGS
What is
x
?
Set N_RINGS to x for each port,
where
x
in the number of rings. This is
a per port setting.
(Amanda is being set up as a second-
ary attendant.)
7) Do you want callers who use the company directo-
ry (411) to press * to transfer to the mailbox being de-
scribed?
YES
Global settings parameter
is
tmo_dir_
transfer
.
Set tmo_dir_transfer a number greater
than 0. The default is 2.
NO
Set tmo_dir_transfer to 0.
8a) Do you want users and callers to be able to listen
to, rerecord, or cancel messages and greetings that
they create?
YES
In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Messages.
Amanda parameter is
end_rec_menu
record_menu
Set the Allow Listening To… check
box to T for True, which is the default.
NO
Set the Allow Listening To… check
box to F for False.
8b) Do you want users and callers to hear a prompt
before they start recording or just the beep?
The prompt is “Begin recording at the tone. Finish by
pressing # or hanging up.”
PROMPT and
BEEP
In the Setup utility, select
System Configuration
Options
→
Advanced
Configuration
→
General.
Amanda parameters are
begin_rec_prompt
record_menu
Set
begin_rec_prompt
to T for
True, which is the default. Set
record_menu
to T for True, which
is the default.
BEEP ONLY
Set
begin_rec_prompt
to F for
False. Set
record_menu
to T for
True, which is the default.
9) When users listen to messages, Amanda normally
plays the messages in chronological order.
Do you want users to hear urgent messages first?
YES
In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Messages.
Amanda parameter is
urgent_to_front
Set the Urgent Messages First check
box to T for True, which is the default.
NO
Set the Urgent Messages First check
box to F for False.
10) When a user listens to messages, should Amanda
start with his first new (unheard) message or the first
message in his message list (whether heard or un-
heard)?
NEXT NEW
MESSAGE
In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Messages.
Amanda parameter is
play_new_first
Set the Play Next New Message check
box to T for True.
FIRST MES-
SAGE IN
LIST
Set the Play Next New Message check
box to F for False, which is the default.
11) What time stamp should a forwarded message
have? You can use the time the message was recorded
or the time the message was forwarded.
(When you use the time that the message was record-
ed, the person receiving the forwarded message may
think delivery was slow and be confused—unless the
person forwarding the message adds a comment.)
TIME RE-
CORDED
In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Messages.
Amanda parameter is
timestamp_
forwards
Select the Time Originally Recorded
option, which is the default.
TIME FOR-
WARDED
Select the Time Forwarded option.
First Use Questionnaire (Continued)
Question
Circle
Response
Location and Amanda
Parameter (if applica-
ble)
Action
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