Appendix C: Configuration Reference
159
dtmf_action
dtmf_busy
dtmf_dnd
dtmf_ring
dtmf_xfer
tmo_xfer
The dtmf_action, dtmf_busy, dtmf_dnd, dtmf_ring, dtmf_xfer, and tmo_xfer, options are
required only for telephone switching systems, such as Comdial DXP and Panasonic
KXT-D, that can send DTMF tones in place of PCPM tones.
For Comdial DXP, The Amanda Company recommends dtmf_action=1, dtmf_busy='2',
dtmf_dnd='3', and dtmf_xfer='1'. (It sends nothing for a ring—dtmf_ring=''.)
tmo_xfer=50 and tmo_rna=25 have been recommended.
For Panasonic KXT-D, The Amanda Company recommends dtmf_action=1,
dtmf_ring='1', dtmf_busy='2', dtmf_dnd='4', dtmf_xfer='5', and tmo_xfer=20.
tmo_xfer
is the number of tenths of seconds that Amanda waits to read a sequence of
DTMF digits from the port prior to doing PCPM. The range is 0 to 255. The default is
0, which disables this and the following options. (If this option is blank, the default is
used.)
If the tmo_xfer timeout is greater than 0, Amanda waits for digits until the timeout oc-
curs.
The digits she might read are:
dtmf_xfer
This sequences of digits means that the extension has been answered. Aman-
da releases the call. The default is an empty string (no digit).
N
OTE
:
The telephone switching system should bring the call back to the
port if this digit is sent when the phone is ringing rather than ac-
tually answered.
C
AUTION
:
When using call screening, be aware that this will play the caller's
name and company as well as the call screening menu to a ring-
ing tone.
dtmf_dnd
This sequence of digits means that the extension is in Do Not Disturb mode.
Amanda treats the call as though it were not answered (RNA). The default is
an empty string (no digit).
dtmf_busy
This sequence of digits means that the extension is busy so Amanda performs
no PCPM. The default is an empty string (no digit).
dtmf_ring
This sequence of digits causes Amanda to stop waiting or to extend her wait,
depending on the value of dtmf_action. The default is an empty string (no dig-
it).
no digit
If Amanda reads no sequence of digits before the tmo_xfer timeout occurs,
she stops waiting or extends her wait, depending on the value of dtmf_action.
The dtmf_action option determines what Amanda does if she receives the digit specified
in dtmf_ring or if the timeout specified by tmo_xfer occurs before a digit arrives. (con-
tinued on next page…)
When 0 (the default), Amanda performs normal PCPM.
When 1, Amanda continues to wait for a digit. She waits 6 seconds for each of the rings
specified for a Ring No Answer (RNA). For example, if the mailbox has 4 rings for
RNA, Amanda waits 24 seconds. Then she decides that the call is not answered.
For COMDIAL, see also dtmf_dt.
The defaults appear in install.cfg as:
set dtmf_action 0
set dtmf_busy ''
set dtmf_dnd ''
set dtmf_ring ''
set dtmf_xfer ''
set tmo_xfer 10
General Options (Continued)
Configuration Option
Description
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