Amanda Amanda@Work.Place Version 3.xx, Руководство по установке

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38 Installing Amanda@Work.Place
The Location column includes the name of the configuration option (called a parameter)
for each feature. The options and their current settings are stored in
C:\AMANDA\INSTALL.CFG. You can review them using the Setup utility. From Setup,
select System Configuration Options
→
Advanced Configuration
→
General.
First Use Questionnaire
Question
Circle
Response
Location and Amanda
Parameter (if applica-
ble)
Action
1) Amanda normally says “Please hold while I try
that extension” as she transfers a call. This feature can
be turned off.
Do you want Amanda to say “Please hold….?”
YES In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Incoming Calls.
Set the Amanda Says “Please Hold
While…” check box to T for True,
which is the default.
NO Amanda parameter is
please_hold
Set the Amanda Says “Please Hold
While…” check box to F for False
You can also bypass this message for
individual mailboxes using the Token
Programming Language (although
only blind transfers are supported).
2) Do you want Amanda to verify that a caller is still
on the telephone before transferring the call to an op-
erator?
(Amanda asks the caller to “Say yes at the tone” be-
fore transferring the call.)
YES In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Incoming Calls.
Set the Amanda Says “Please Say
‘Yes’…” check box to T for True.
NO Amanda parameter is
dtmf_gate
Set the Amanda Says “Please Say
‘Yes’…” check box to F for False,
which is the default.
3) Do you want callers to be able to hold for busy ex-
tensions? YES In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Incoming Calls.
Amanda parameter is
cancel_busy_hold
Set the Caller Can Hold check box to
T for True, which is the default.
NO Set the Caller Can Hold check box to
F for False.
4) If YES to 3, do you want active or inactive hold?
On active hold, the caller is prompted to press * to re-
main on hold.
On inactive hold, the caller takes no action to stay on
hold.
(800 numbers benefit from using active hold, because
the caller cannot leave the telephone unattended.)
ACTIVE In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Incoming Calls.
Amanda parameter is
active_hold
Set the Active Hold check box to T for
True, which is the default.
INACTIVE Set the Active Hold check box to F for
False.
5) Do you want direct messages to play the Name/
Extension recording instead of the mailbox’s greet-
ing?
(A direct message is left in a user’s mail box without
attempting to ring that user. By default, Amanda
plays the mailbox’s greeting. The Name/Ext record-
ing is shorter than the mailbox’s greeting.)
YES In the Setup utility, select
System Configuration
Options
→
General
Configuration
→
Incoming Calls.
Amanda parameter is
short_direct_send
Select the Play User’s Name and Ex-
tension Recording option.
NO Select the Play User’s Greeting option
(which is the default).