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Agilent InfinityLab LC Series Vialsamplers User Manual
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Error Information
Vialsampler Error Messages
Needle up/down failed errors
Error ID: 34303, 34304
•
Error ID: 34303
→
Needle up failed
•
Error ID: 34304
→
Needle down failed
The upper or the bottom position of the needle arm is not found or the needle
arm is unable to move.
Probable cause
Suggested actions
1
Physical blockage
•
Look for potential sources of physical block-
age in the path of the needle arm and elimi-
nate them.
•
Verify the correct functioning of the needle
arm by using the Injector Steps Lab Advisor
tool.
•
Restart the sampler and observe if the prob-
lem persists.
2
Potential hardware error
Please contact your Agilent service representa-
tive.