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Restocking Policy
The following is our restocking policy:
Restocking Charge:
The exchange or return of parts and/or equipment will be subject to inspection in seller’s plant.
a) All returned parts will include a restocking charge. The only exception will be when the
exchange is required because of mistakes by the seller.
b) New, unused parts returned within 30 days shall carry a 10% restocking charge.
c) New, unused parts returned within 6 months shall carry a 20% restocking charge.
d) New, unused parts returned after 6 months shall be reviewed individually by the Service
Department in the seller’s plant and shall carry a minimum 30% restocking charge. This is
required because of the continued modification and redesign of standard components and
parts.
e) Fabricated items such as positive displacement guides, steering rolls, rollers, etc. will be
reviewed individually and will have a minimum 50% restocking charge. There may be cases
where the seller will not be able to accept the return of the equipment for credit.
f) All returned control cables will have a minimum 50% restocking charge. There may be cases
where the seller will not be able to accept the return of the cables for credit. The only
exception will be when the exchange is required because of mistakes by the seller.
g) Buyer pays freight both ways. The only exception will be when the exchange is required
because of mistakes by the seller.
Restocking Policy 135
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