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10-2
Questions? Refer to Page 10-10 for Technical Support Instructions.
When You Turn on the Monitor, or During Use:
The display is blank.
Symptom/Error Message
Explanation
How To Respond
The monitor has little or no power.
Verify proper battery installation.
If the problem persists, install new batteries.
See Chapter 11, Maintenance for
more information.
Battery power is getting low. Testing will be
available for a limited time.
Install new batteries.
See Chapter 11, Maintenance for
more information.
Press
1
to turn monitor off.
Occurs when any test is selected, and
the temperature is outside the monitor
operating temperature range.
Press
1
to
Exit
. Turn monitor off. Allow the
monitor to return to room temperature.
Troubleshooting Out-of-Range Linearity Test Results
Repeat the test for that linearity level and make sure that the operator meets the conditions in this checklist:
Use only the RNA Medical® brand Glucose and β-Ketone Calibration Verification Control (CVC) kit that is
•
compatible with the type of test strip being used. Please refer to the package insert in the CVC kit for compatible test
strip types and detailed instructions for use.
Eliminate any air bubbles in the CVC bottle’s tip.
•
Calibrate the monitor using the bar code for the test strip used.
•
Confirm that CVC solutions and test strips have been stored within the ranges specified on their respective cartons
•
and package inserts.
Check that the temperature conditions in the room where the tests are being performed are within the acceptable
•
operating ranges as specified in the respective Test Strip and CVC kit package inserts.
Check CVC bottle for open bottle expiry date.
•
Use a new test strip for each test.
•
Use only Precision Xceed Pro Test Strips or Precision PCx Plus Test Strips.
•
Confirm that the CVC solution tested (level 1 - 5) matches the level requested on the display.
•
If test results are out of range despite meeting the above criteria, please repeat the test using a new CVC kit and/or test
strips. If the results are still out of range, contact your local Abbott Diabetes Care office or distributor.
Error Messages
In this section, you will find information relating to error messages that appear on the display when the Precision Xceed
Pro Monitor detects errors.
For each corresponding message, an explanation is given and appropriate responses are described. In many situations,
it may be possible to proceed with some of the functions, at least temporarily, before attending to the problem.
(For example, when the batteries are too low to permit testing, it may be possible to review data for a short time.)
If any problem persists, record the error message displayed, which may include a 4-digit error code, and contact your
local Abbott Diabetes Care office or distributor.
Chapter 10: Troubleshooting
Содержание Precision Xceed Pro
Страница 37: ...6 Proficiency Test Proficiency Test Glucose Proficiency Test β Ketone ...
Страница 42: ...7 Linearity Test ...
Страница 60: ...9 Data Upload Docking Station Mounting Instructions Enabling Data Upload ...
Страница 77: ...11 Maintenance Cleaning the Exterior Surface Replacing the Port Protector Battery Life Replacing the Batteries ...
Страница 80: ...12 Specifications Precision Xceed Pro Monitor Symbols Bar Code Types Important Safety Instructions ...