![background image](http://html1.mh-extra.com/html/abbott/precision-xceed-pro/precision-xceed-pro_operators-manual_450963074.webp)
10-10
Questions? Refer to Page 10-10 for Technical Support Instructions.
Technical Support Instructions
Abbott Technical Support contact information is listed on the following two pages. When you call, an Abbott
representative will address the problem and/or instruct you to return the monitor, test strips, control solution and/
or linearity kit. Do not return the Precision Xceed Pro Monitor or any part of the system for repair until you receive
authorization from an Abbott representative.
To help ensure efficient resolution of the problem, complete the following steps before calling Abbott.
1. Review the troubleshooting information in this section.
2. Obtain the most recent control results and record them below.
3. Obtain the most recent linearity results and record them below.
4. Enter the date the problem occurred:
5. Describe the problem and the conditions when it occurred:
6. Have the Precision Xceed Pro Monitor and testing materials available when calling.
Returning an Instrument
Regulations in various jurisdictions require that medical instruments be decontaminated prior to shipping to minimize
the risk of exposing those persons involved in handling or transporting the instrument. Prior to returning an
instrument to Abbott, please perform the following steps:
1. Remove all potentially contaminated accessories such as lancets, unused test strips or control solution bottles.
2. Wipe the surface of the instrument with a detergent solution to remove any soiling.
3. Wipe the unit with a tuberculocidal disinfectant or isopropyl alcohol.
4. Package and label the instrument(s) as required by local regulations.
To dispose of a monitor, please contact your local Abbott Diabetes Care office or distributor.
Control Solution
Low
Mid
High
(If used)
(If used)
(If used)
Results
Expected Range
Test Strip Lot Number
Control Solution Lot Number
Date
Linearity Kit
Results
Expected Range
Test Strip Lot Number
Linearity Solution Lot Number
Date
1
2
3
4
5
Chapter 10: Troubleshooting
Содержание Precision Xceed Pro
Страница 37: ...6 Proficiency Test Proficiency Test Glucose Proficiency Test β Ketone ...
Страница 42: ...7 Linearity Test ...
Страница 60: ...9 Data Upload Docking Station Mounting Instructions Enabling Data Upload ...
Страница 77: ...11 Maintenance Cleaning the Exterior Surface Replacing the Port Protector Battery Life Replacing the Batteries ...
Страница 80: ...12 Specifications Precision Xceed Pro Monitor Symbols Bar Code Types Important Safety Instructions ...