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3DGence Material Management System | version 1 | 03.2022
VIII MAINTENANCE
To ensure a high level of safety, the manufacturer recommends the use of spare parts with numbers that correspond to the
factory numbers. If such parts are not available, it is recommended to contact the 3DGence technical support department.
1.
Once the process is completed in the chamber
•
Make sure that there are no loose parts in the device chamber that could damage the chamber fan.
2.
Once a week or more frequently
2.1.
Housing of the device
•
Clean the device housing door with a soft damp cloth.
•
The cleaning can be done with mild cleaning agents.
•
Exposed electrical components may not be left in contact with water or detergent.
•
Clean the operator panel with a microfibre cloth designed for cleaning screens. In addition, a specialist LCD cleaner
can be used.
•
The communication sockets (USB, LAN) should be cleaned with a hoover.
2.2.
Cleaning the inside of the chamber
•
Empty the chamber before cleaning it.
•
Wait for the chamber to cool down if necessary.
•
Use water or water with a mild detergent for cleaning.
•
After cleaning, dry the cleaned surfaces and install the drawer.
•
When cleaning, pay attention to the temperature sensors so as not to damage them accidentally.
IX TECHNICAL SUPPORT
If you experience a problem with the device or software that is not addressed in the manual, please contact the 3DGence
technical support department.
When contacting the technical support, in addition to a detailed description of the problem, please provide the serial number
of the device.
Forms of contact:
•
report form at www.3dgence.com/support,
•
e-mail: [email protected],
•
telephone: +48 32 438 98 64,
•
reporting form on the 3DGence CLOUD platform (www.cloud.3dgence.com).
