Zodiac RE 42 Series, Instructions For Installation And Use Manual

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5.2 I User alerts
• The status indicator on the control box flashes to alert the user, follow the recommended troubleshooting tips below.
User alerts can also be accessed in the iAquaLink™ app (on iQ models).
LED (Power)
or LED (Start)
Display in the
iAquaLink™ app
(depending on
the model)
Solutions
Communication
• Disconnect and reconnect the cleaner.
• Check that the cable is properly connected to the
control box.
• Check that nothing is interfering with the cable
connection area.
• If this fails to solve the problem, contact your
retailer for a full diagnosis.
Right traction
motor
Left traction motor
Right traction
motor consumption
Left traction motor
consumption
• Check that debris or the cable is not preventing the
brushes or the tracks from rotating freely.
• Check that nothing is interfering with the cable
connection area.
• Rotate each wheel by a quarter of a turn in the
same direction until it rotates smoothly
• If this fails to solve the problem, contact your
retailer for a full diagnosis.
Cleaner out of the
water
• Turn the cleaner off.
• Clean the filter thoroughly.
• Put it back in the water, shaking to release the air
bubbles.
• Restart the cycle.
• If this fails to solve the problem, please contact
your retailer for a full diagnosis.
Pump motor
Pump motor
consumption
• Check that no debris or hair is blocking the impeller.
• Clean the filter thoroughly.
• If this fails to solve the problem, contact your
retailer for a full diagnosis.
Update failed or
incomplete
• Disconnect and reconnect the control box to
restart the update.
• If the error continues, contact a retailer.
Rapid flashing
Update in progress
• Wait for the update to complete.
• Do not disconnect the power cable from the
cleaner during an update.
N/A Connection error
• Check the status of the Bluetooth/Wi-Fi LEDs on
the control box and follow the steps described in
the table "5.3 I Troubleshooting the connection to
the iAquaLink™ app".
N/A
A red dot appears
in the "My
systems" list
• Appliance not plugged in or not
connected to the home Wi-Fi network.
If the dot is red when the control box is plugged in
and if the Bluetooth/Wi-Fi icons are lit up, refresh
the screen (by swiping downwards).
• If the dot turns green: the appliance is ready for
use.
If the problem persists, contact your retailer:
Deleting an error code
Using the control box:
• After following the troubleshooting solutions, press any key to delete the error code (except the button).
From the iAquaLink™ app:
• After following the troubleshooting solutions, press Clear Error .
EN