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Zip GP-SUPA004, Instruction Manual


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© 2023 System Q Ltd

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Index

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11.5.1 Alarm Menu - Exception - Disk Error

When the recorder can not write to a disk a hard driver error icon will appear during
live view if the Disk Error exception is enabled in the 

Exceptions

 menu.

The icon and  message will differ depending on the error as explained below. For
more information on the recorder's hard drives see the the 

Storage Menu

 section.

Hard Drive Error

A hard drive error usually occurs when a hard drive fails so the recorder can see the
drive but can no longer write to it. When this happens the following window will be
displayed showing which drive has failed.

Clicking the 

Configuration

 button will take you to the 

Storage Menu

 section.

Unformatted Hard Drive

All hard drives must be formatted before they can be used by the recorder. When the
recorder detects an unformatted hard drive the following warning will be displayed.

By default only the unformatted hard drive icon will be displayed. Clicking the icon will
open the information window where you can see which drive needs formatting.

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Summary of Contents for GP-SUPA004

Page 1: ...2023 System Q Ltd Instruction Manual ZipDVR com Zip DVR Manual V3 V8 2 2 20220712...

Page 2: ...nel 21 XTRA008 Rear Panel 22 XTRA008 Front Panel 23 XTRA016 Rear Panel 24 XTRA016 Front Panel 25 Part 3 Setup 26 1 Setup Admin Setup 26 2 Setup Hard Drive Installation 29 3 Setup Powering 30 Part 4 Op...

Page 3: ...Sub periods 93 5 Playback Instant Detective 97 Playback Instant Detective Detecion Area 101 6 Playback Tag 104 Playback Tag Playback 107 7 Playback External File 110 8 Playback Picture 112 Playback Pi...

Page 4: ...eo Menu Smart SOD 189 Video Menu Smart SOD Setup 190 Video Menu Smart PD 194 Video Menu Smart PD Setup 195 Video Menu Smart FD 199 Video Menu Smart FD Setup 200 Video Menu Smart CC 205 Video Menu Smar...

Page 5: ...ut Configuration Spot Out 314 2 System Menu Multi User 318 System Menu Multi User User Edit 320 System Menu Multi User Permission 323 3 System Menu RS485 325 4 System Menu Maintenance 327 System Menu...

Page 6: ...tem Q Ltd ZipDVR com 1 Setup Email 354 Setup Email Gmail 354 Setup Email Yahoo 357 2 Recover Forgotton Password 360 Part 18 Useful Links 362 Part 19 Software Apps 363 Part 20 Troubleshooting 365 Part...

Page 7: ...le with HD TVI CVI AHD and analogue CVBS camera modes So if you have an older DVR that needs replacement but cameras are still working okay and are in the above video formats the Zip DVR may be the be...

Page 8: ...nalogue channels to increase resource for IP camera channels Zip DVR Audio Options The Zip DVR range for HD analogue CVBS supports one audio input for the Lite range but 4 8 or 16 respectively for the...

Page 9: ...o RCA Phono 1 In 1 Out 4 In 1 Out 8 In 1 Out 16 In 1 Out 4 In 1 Out 8 In 1 Out 16 In 1 Out Audio Over Coax Yes Yes Alarms Via IP Camera 4 In 1 Out IP 8 In 1 Out IP 16 In 1 Out IP 4 In 1 Out IP 8 In 1...

Page 10: ...top of the case and replace the standard 3V lithium battery on the main board 5 Always install the recorder in a place with good ventilation ensuring that the ventilation slots are not covered and tha...

Page 11: ...m 2 1 Zip Lite 2MP DVR The Zip Lite DVR is available as 4 channel 8 channel and 16 channel unit Rear Panel Connections Diagram LITE004 4Ch LITE008 8Ch LITE016 16Ch Front Panel Controls LITE004 4Ch LIT...

Page 12: ...for audio input 4 HDMI HDMI video and audio output 5 VGA DB15 connector for VGA output Display local video output and menu 6 LAN Interface Connector for LAN Local Area Network Also used for connectin...

Page 13: ...playback settings are detailed in the Playback Screen section 4 REC Switches on continuous recording on the selected channels and overrides the schedule 5 MENU ESC Enters the Menu or Escapes the curre...

Page 14: ...ogue video input 4 HDMI HDMI video and audio output 5 VGA DB15 connector for VGA output Display local video output and menu 6 LAN Interface Connector for LAN Local Area Network Also used for connectin...

Page 15: ...d play pause playback A full description of the playback settings are detailed in the Playback Screen section 6 REC Switches on continuous recording on the selected channels and overrides the schedule...

Page 16: ...logue video input 4 HDMI HDMI video and audio output 5 VGA DB15 connector for VGA output Display local video output and menu 6 LAN Interface Connector for LAN Local Area Network Also used for connecti...

Page 17: ...e Playback screen and play pause playback A full description of the playback settings are detailed in the Playback Screen section 6 REC Switches on continuous recording on the selected channels and ov...

Page 18: ...om 2 2 Zip Supa 5MP DVR The Zip Supa DVR is available as 4 channel 8 channel and 16 channel unit Rear Panel Connections Diagram SUPA004 4Ch SUPA008 8Ch SUPA016 16Ch Front Panel Controls SUPA004 4Ch SU...

Page 19: ...rface e SATA for added external HDD connections 7 VGA DB15 connector for VGA output Display local video output and menu 8 LAN Interface Connector for LAN Local Area Network Also used for connecting up...

Page 20: ...ailed in the Playback Screen section 4 REC Switches on continuous recording on the selected channels and overrides the schedule 5 MENU ESC Enters the Menu or Escapes the current operation 6 Arrows Use...

Page 21: ...rface e SATA for added external HDD connections 7 VGA DB15 connector for VGA output Display local video output and menu 8 LAN Interface Connector for LAN Local Area Network Also used for connecting up...

Page 22: ...ull description of the playback settings are detailed in the Playback Screen section 6 REC Switches on continuous recording on the selected channels and overrides the schedule 7 MENU ESC Enters the Me...

Page 23: ...utput 6 VGA DB15 connector for VGA output Display local video output and menu 7 HDMI HDMI video and audio output 8 LAN Interface Connector for LAN Local Area Network Also used for connecting up to 8 I...

Page 24: ...full description of the playback settings are detailed in the Playback Screen section 6 REC Switches on continuous recording on the selected channels and overrides the schedule 7 MENU ESC Enters the M...

Page 25: ...3 Zip Xtreme 4K DVR The Zip Xtreme DVR is available as 4 channel 8 channel and 16 channel unit Rear Panel Connections Diagram XTRA004 4Ch XTRA008 8Ch XTRA016 16Ch Front Panel Controls XTRA004 4Ch XTR...

Page 26: ...terface e SATA for added external HDD connections 7 VGA DB15 connector for VGA output Display local video output and menu 8 LAN Interface Connector for LAN Local Area Network Also used for connecting...

Page 27: ...led in the Playback Screen section 4 REC Switches on continuous recording on the selected channels and overrides the schedule 5 MENU ESC Enters the Menu or Escapes the current operation 6 Arrows Used...

Page 28: ...onnector for VGA output Display local video output and menu 7 HDMI HDMI video and audio output 8 LAN Interface Connector for LAN Local Area Network Also used for connecting up to 4 IP cameras 9 RS485...

Page 29: ...l description of the playback settings are detailed in the Playback Screen section 6 REC Switches on continuous recording on the selected channels and overrides the schedule 7 MENU ESC Enters the Menu...

Page 30: ...D analogue video input 7 VGA DB15 connector for VGA output Display local video output and menu 8 HDMI HDMI video and audio output 9 RS485 Interface Connector for RS485 devices Connect the D and D term...

Page 31: ...ll description of the playback settings are detailed in the Playback Screen section 6 REC Switches on continuous recording on the selected channels and overrides the schedule 7 MENU ESC Enters the Men...

Page 32: ...y as the username is no longer the obvious default username of admin Setting A Password As all recorders ship with the same default admin password you will be asked to create a new password for added...

Page 33: ...r recorder has been networked you can point the recorder to an email address as shown in the Network Menu Email section When emails have been setup if you ever forget you password in the future you ca...

Page 34: ...o confirm it The window will close when successful To unlock the recorder using an unlock pattern simply re draw the pattern in the same way If you ever forget your unlock pattern you can unlock the r...

Page 35: ...top cover 3 Connect a Sata cable and hard drive power cable to the main board 4 Secure the hard drive into place and then connect the Sata cable and hard drive power cable 5 Replace the top cover rec...

Page 36: ...Model Connection Voltage Consumption LITE004 2 1mm DC Plug 12V DC 2A LITE008 2 1mm DC Plug 12V DC 2A LITE016 2 1mm DC Plug 12V DC 5A SUPA004 2 1mm DC Plug 12V DC 2A SUPA008 2 1mm DC Plug 12V DC 2A SU...

Page 37: ...selected channel full screen Numeric input in a text field 3 Display Mode Cycle to next display mode with each press Single channel full screen 2x2 3x3 4x4 5x5 All channels Available display modes de...

Page 38: ...ton on the IR remote it will control every recorder within range at the same time To set the ID of the recorder go to the System General screen from the main menu and edit the Device ID With unique ID...

Page 39: ...e view drag channel Privacy Masking and Motion Detection select target area Digital zoom in zoom in to target area Right Click Single Click Live view show menu Menu exit current menu to upper level me...

Page 40: ...yboard You will see the virtual keyboard automatically on the screen anytime you need to enter data Key Function Description Delete character to left of the cursor Confirm input Switch keyboard to upp...

Page 41: ...ns available are listed below Menu Displays the main easy to use Disc menu of the recorder This is the main menu of the recorder You can find out more in the Disc Menu section Single Screen Switch to...

Page 42: ...op the frame rate for more fluid viewing You can choose Realtime for fast networks Balanced for slower networks with slight lag and Smooth for slow networks with major lag Playback Enter the Playback...

Page 43: ...ently recording from a manual trigger To manually record a camera channel click the grey cross The cross will turn to a blue tick to indicate that channel is now recording To stop a channel manually r...

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Page 45: ...Information The information screen shows all the key details of the recorder from model and serial number to firmware version and P2P ID Channel Information This screen shows the parameters and capab...

Page 46: ...ecording settings for each camera A fast way to check what s recording and at what quality You can see information on the Record State to check if the channel is currently recording the Record Switch...

Page 47: ...41 Index ZipDVR com Network State A useful screen for networked recorders as it has all your network settings in one place Great for troubleshooting as you can quickly check if all your ports and add...

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Page 49: ...be viewed in Playback Manual Capture Click to take a snapshot of the cameras image Captured images can then be viewed in Playback Capture Instant Playback Plays recordings from the last 5 minutes PTZ...

Page 50: ...adjust the zoom and focus on compatible motorised varifocal lens cameras You can also configure the menu settings too Camera Selection You can select which camera you want to control from the Camera d...

Page 51: ...explained below Icon Name Function Zoom Up and Down arrows zoom in and out respectively Most motorised lens cameras have auto focus which should occur automatically after you adjust the zoom Focus You...

Page 52: ...1 2 Operation Live View Toolbar PTZ Controls PTZ In the PTZ control screen you can dictate the movement zoom focus and iris of compatible PTZ cameras Camera Selection You can select which camera you...

Page 53: ...tion Speed The Speed slider dictates how fast the camera moves around when you are using the Direction buttons You can set the speed anywhere from 1 to 100 with 100 being the fastest Step The Step num...

Page 54: ...com 4 5 1 3 Operation Live View Toolbar PTZ Controls Preset The Preset screen is where you can create presets call presets and manage cruises Camera Selection You can select which camera you want to...

Page 55: ...Z will stay in that position during a cruise Set Preset When you have positioned the camera assigned a Preset Number and set the Dwell Time you can click the Set Preset button This will create a prese...

Page 56: ...numeric order No This column shows the Preset Number assigned to the previously saved camera position Time The Time column shows how long the camera will stay in the preset position before moving on t...

Page 57: ...dow retains the full camera image A rectangle will appear inside the smaller window to show what portion of the main image you are currently viewing Zooming Use the scroll wheel on the mouse to zoom i...

Page 58: ...to get the best image possible on every channel By default it will open on the camera you had selected when you chose Colour Settings Sliders You can click and drag the sliders to adjust the Hue Brig...

Page 59: ...reated When you click Add Customised Tag you will see the following window Camera States which camera s footage the tag will be added to Tag Time States the time and date at which the tag will be crea...

Page 60: ...the configuration of the important settings on the recorder to get you up and running From the wizard you can Configure Network Settings Time and Date Disk Drives Display Resolution and the Zip Vision...

Page 61: ...asiest way to complete this section as it will allow the network to automatically set the IP address subnet mask gateway IPv6 address and IPv6 gateway Once the network parameters have been set deselec...

Page 62: ...requires setting up your router This can be done by accessing your router s web interface via a browser and setting the port forwarding or for those routers that support it using UPnP universal plug a...

Page 63: ...2023 System Q Ltd 57 Index ZipDVR com 3G Settings For use on future firmware...

Page 64: ...the time and date automatically as described in the NTP section below Alternatively you can set the time and date manually as described here Date To set the date just click on the calender icon to ope...

Page 65: ...d by default for use in the UK You can disable DST or adjust the configuration here If you need to re configure DST at a later date you can do that in the menu Time Offset Here you can set by much the...

Page 66: ...button Overwriting Footage The Overwrite drop down selection lets you set when to overwrite the old recordings on the hard drive Auto is selected by default When set to Auto the recorder will automati...

Page 67: ...2023 System Q Ltd 61 Index ZipDVR com With Off selected once the hard drive is full the recorder will stop recording and start beeping to alert you to the full hard drive...

Page 68: ...720P 1280 x 720 1080P 1920 x 1080 5 5 Smart Setup Mobile Settings This screen displays the ports and addresses required when connecting to the recorder from the Zip Vision PC client software or the Zi...

Page 69: ...pDVR com Port These are the ports on the router used by the recorder defined during Network Configuration in the Smart Setup Wizard Note When adding devices to the PC software or mobile apps you don t...

Page 70: ...onnected the server is not used When connecting with P2P the P2P ID is entered into the Zip Vision PC client software or mobile app As you can not enter the P2P ID into a web browse P2P cannot be used...

Page 71: ...2023 System Q Ltd 65 Index ZipDVR com Note P2P cannot be used with internet explorer as you can not enter the P2P ID into a web browser...

Page 72: ...ill automatically enter Live View mode when 6 1 Live View Screen Display In Live View you can view your cameras as a single channel or multi channel display If you double click on a channel whilst in...

Page 73: ...layed on screen Single Screen Displays a list of all channels on the recorder Selecting a channel from the list will display that camera full screen Multi Screen Displays a list of all possible multi...

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Page 75: ...rm external sensor has been triggered and is the channel now recording The Smart Option sensor has been triggered but the channel is not recording The Smart Option sensor has been triggered and is the...

Page 76: ...of the cameras to get the layout For example when viewing cameras in a 2x2 display mode Channel 1 is automatically shown in the top left corner of the screen and Channel 2 is shown in the top right c...

Page 77: ...he prefix is determined by the camera s video format detected by the DVR This allows you to easily determine which type of camera each channel is displaying as described below T CH n TVI Camera C CH n...

Page 78: ...screen with all live cameras selected Again by default it will start from today s date and it will automatically start playing the earliest recorded footage You have these options inside the Playback...

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Page 80: ...ack Rewind Rewind footage 2x 4x 8x or 16x normal speed The current speed is displayed in the top right corner of the screen Slow Play Play footage in slow motion at 1 2 1 4 1 8 and 1 16 normal speed T...

Page 81: ...t Detective screen Click to open the configuration window For more information see Instant Detective Manual Capture Click to instantly capture and backup a snapshot for the selected channel For more i...

Page 82: ...on the timeline for footage which was captured as the result of a Smart Settings trigger For more information see Video Smart Instant Detective Shows on the timeline for footage which was retrieved f...

Page 83: ...etains the full camera image A rectangle will appear inside the smaller window to show what portion of the main image you are currently viewing Zooming Use the scroll wheel on the mouse to zoom in and...

Page 84: ...ring playback at the point you want the 2 minute clip to start You will see a pale section appear on the timeline showing the period the 2 minute clip will cover You can save a video clip from multipl...

Page 85: ...ich camera s footage is being saved and the start and end time You also have 3 options for the file format Qzip is secure encrypted file format which can only be played back using Zippy player which c...

Page 86: ...get confusing if you create a large number Customised Tag Adding a customised tag allows you to give the tag a memorable name so you can quickly find the right tag without having to check the footage...

Page 87: ...2023 System Q Ltd 81 Index ZipDVR com Cancel Click Cancel to exit the Add Tag screen without saving changes...

Page 88: ...before You can use the panel on the left hand side of the screen to search for footage by date type and camera as explained below Playback Toolbar For more information on using the playback controls...

Page 89: ...alarm trigger By default all search types are selected You can select any combination of search types or you can tick and untick the box next to Search Type to select or deselect all search types Norm...

Page 90: ...h was captured as the result of a Sound Detection trigger Manual Only shows footage which was captured manually by pressing or clicking record Stream Type The Stream Type drop down list allows you to...

Page 91: ...e left hand side of the screen to search for footage by date time type and camera as explained below Date Time When you open the Backup screen it will automatically start on the current day with the t...

Page 92: ...alarm trigger By default all search types are selected You can select any combination of search types or you can tick and untick the box next to Search Type to select or deselect all search types Norm...

Page 93: ...was captured as the result of a Sound Detection trigger Manual Only shows footage which was captured manually by pressing or clicking record Stream Type The Stream Type drop down list allows you to fi...

Page 94: ...tage was captured from as well as the time period the segment covers To select a recording segment just tick the box in the top right corner You can select multiple recording segments and back them up...

Page 95: ...Save Click Save when you are ready to backup You will be given a choice of 3 file formats Play Click Play to view the Backup Preview screen where you can view footage before backing up Selected Shows...

Page 96: ...ideo file which can be viewed on most media devices When you have made your selection click Save A Backup window will display where you can choose and manage you backup device For more information see...

Page 97: ...Toolbar Explained section Selecting Recordings In the left hand panel all of the recordings matching the original backup search parameters will be displayed When a large number of recordings are foun...

Page 98: ...y tick the check box next to the recording s you want to save in the left hand panel then When you are ready to backup your footage click the Save button The following window will be displayed showing...

Page 99: ...selected day into equal segments The segments are then played back at the same time in a split screen display The recorded footage can be split into a maximum 16 segments so you can review a full day...

Page 100: ...played based on what triggered the recording in the first place For example if you only select Alarm you will only see footage which was recorded because of an alarm trigger By default all search type...

Page 101: ...age which was captured as the result of a Sound Detection trigger Manual Only shows footage which was captured manually by pressing or clicking record Stream Type The Stream Type drop down list allows...

Page 102: ...31 08 2023 96 Zip DVR Manual V3 ZipDVR com Playing Footage When you have configured your search an selected your camera as explained above press the Play button on the toolbar to start playback...

Page 103: ...there was movement inside that area As an example this could be used to find people entering or exiting a door way removing items from a shelf or taking a car from a driveway Playback Toolbar For more...

Page 104: ...only see footage which was recorded because of an alarm trigger By default all search types are selected You can select any combination of search types or you can tick and untick the box next to Sear...

Page 105: ...which was captured as the result of a Sound Detection trigger Manual Only shows footage which was captured manually by pressing or clicking record Camera Selection By ticking and unticking the check...

Page 106: ...This will then display the Detection Area screen You can configure the detection area as described in the Playback Instant Detective Detection Area section Playing Footage To start playback click the...

Page 107: ...ur detection area and searching for results Icon Name Function Select All Clicking Select all will select the entire screen drawing a grid over it as shown above Clicking Search now would search for m...

Page 108: ...first remove any current detection areas using the Clear All button You can click and drag using the left mouse button to select the new detection area Once you release the left mouse button your sele...

Page 109: ...com Removing A Detection Area To remove all detection areas just use the Clear All button However you can also remove parts of detection areas by left clicking and dragging over the section of a dete...

Page 110: ...ault and Customised tags will be displayed in order from oldest to newest for the selected date range Date Time when you open the Tag Playback screen it will automatically start on the current day wit...

Page 111: ...ltiple search result pages When you click inside the Keyword field the virtual keyboard will be displayed so that you can enter the name of the tag you are looking for Camera Selection When you search...

Page 112: ...ws the name allocated to the video tag Camera Shows which cameras footage the tag was assigned to Date Shows the date of the footage the tag has been assigned to Time Shows the time of day the footage...

Page 113: ...ave Delete Tag To delete a tag simply click the Delete icon on tag s record in the search result list 7 6 1 Playback Tag Playback The Tag playback screen will appear when you choose to play tagged foo...

Page 114: ...th the tag list you can set the Pre play and Post play times from the drop down lists The Pre play determines the amount of time played before the tag and the Post play determines the amount of time p...

Page 115: ...on to open the Modify Tag window Once you have renamed the tag click Save Delete Tag To delete a tag simply click the Delete icon on tag s record in the search result list Saving Video Clips To backup...

Page 116: ...our USB device connected to the recorder when you enter the External File screen the files and folders saved to the device should be visible in the left hand panel If your USB device is not visible in...

Page 117: ...y display the Zip s own encoded Qzip video files For added security Qzip files can only be played back on a Zip recorder or using the Zippy video player on a PC available from SoftCCTV com Selecting V...

Page 118: ...s at set intervals in the Capture screen Once you have set the capture parameters you will also need to setup a schedule to automatically capture snapshots for Normal Alarm and Motion Detection in the...

Page 119: ...result of an alarm trigger By default all search types are selected You can select any combination of search types or you can tick and untick the box next to Search Type to select or deselect all sear...

Page 120: ...ombination of cameras or you can tick and untick the box next to Cameras to select or deselect all cameras Once you are ready click the Search button to display all recordings which match your chosen...

Page 121: ...s in the bottom right corner Snapshot Information The information pane in the bottom left corner of the screen shows the channel the snapshot was captured from the time of the snapshot the snapshot tr...

Page 122: ...napshots before backing up Selected Shows the number of snapshots selected Total Size Shows the total file size of all selected snapshots Thumbnail View Displays snapshots as thumbnail images with cam...

Page 123: ...ill playback automatically from the selected snapshot until the last snapshot Playback Toolbar For more information on using the playback controls see the Playback Toolbar Explained section Selecting...

Page 124: ...e control arrows in the bottom right corner Snapshot Display There are three display options for snapshot playback as explained below Icon Name Function 1 Window Displays one snapshot at a time as a f...

Page 125: ...ch month selecting the month will then show a thumbnail for each day Looking at the thumbnails select the day you require then a thumbnail for each hour will be displayed Finally selecting an hour thu...

Page 126: ...red With the year set and the camera selected you will see 12 thumbnail images one for each month You can choose the month by selecting it in the left panel or simply double clicking the relevant thum...

Page 127: ...e small video window at the bottom left corner of the screen To preview footage just single left click the thumbnail and it will start playing automatically To view the footage in the Slice Playback s...

Page 128: ...tomatically from the selected slice Playback Toolbar For more information on using the playback controls see the Playback Toolbar Explained section Pre And Post Play The Pre Play and Post Play allows...

Page 129: ...s up to 10 minutes Once you have set the Pre Play and post Play times click the Play button bellow the drop down lists to start playback with the Pre play and Post Play time added to the video slice S...

Page 130: ...he Zip recorder has to offer To access the main menu right click the mouse during live view and select Main Menu or press the Menu button on the front panel of the device From the Disc menu you can ac...

Page 131: ...the camera type for each channel Analogue IP or USB Wireless USB Wireless Allows you to setup the Zip Rapid Deploy wireless battery powered cameras IP Channels Add IP cameras to the DVR and manage ex...

Page 132: ...e Smart sub menu lets you configure schedule and analyse Smart alarm features for compatible cameras PID Perimeter Intrusion Detection LCD Line Crossing Detection SOD Stationary Object Detection PD Pe...

Page 133: ...s means you could connect 24 IP cameras to a 16Ch DVR Switching Camera Type To switch an Analogue channel to IP simply click the drop down list next to the camera number and select I P When you have s...

Page 134: ...28 Zip DVR Manual V3 ZipDVR com For more information on configuring Rapid Deploy cameras see the USB Wireless section Saving Changes Once you have configured your cameras click Apply to save your new...

Page 135: ...2023 System Q Ltd 129 Index ZipDVR com 9 1 2 Video Menu Video USB Wireless You can manage your Zip Rapid Deploy wireless battery powered cameras in the USB Wireless sub menu...

Page 136: ...d to the recorder Channel Name To make identifying cameras easier you can assign a channel name to each wireless camera for example Main Gate to do this just click inside the grey Channel Name field a...

Page 137: ...te a camera rather than waiting for a motion trigger by clicking the blue Play button the the Activate column Switch You can enable and disable cameras using the drop down list in the Switch column Wh...

Page 138: ...31 08 2023 132 Zip DVR Manual V3 ZipDVR com 9 1 3 Video Menu Video IP Channels From the video sub menu you can manage the IP cameras connected to your recorder in the IP Channels sub menu...

Page 139: ...Searching For IP Cameras section as long as your cameras and DVR are on the same subnet For more information on networking you DVR see the Network Menu section Note Some routers are limited in terms o...

Page 140: ...n PoE switches only carry the data down the network lead so you would still need to power the cameras locally PoE Range Traditionally PoE works on cable runs up to 100m You can however achieve greater...

Page 141: ...ls Once your cameras have been connected to your recorder and your recorder has been networked go to the IP Channels sub menu Automatically Assigning IP Addresses After a few seconds the list at the t...

Page 142: ...name and Password of the camera s you want to add to your recorder When you click OK the recorder will assign an IP address to all cameras which use those credentials and add those cameras to the reco...

Page 143: ...Camera Settings section Edit The Edit column will show one of two icons Clicking the Edit icon will display the Modify IP Camera Settings window where you can edit the camera s IP settings before add...

Page 144: ...el number will be displayed but this may differ for other manufacturers MAC Address The Mac address is the unique ID of the device For Zip devices this will always start 38 B1 9E B0 followed by 2 pair...

Page 145: ...address for the camera it must be in the same range as the IP address of the recorder you plan to add it to and it must be unique This means the first 3 segments of the address must match the recorde...

Page 146: ...the camera For Zip IP cameras the default username is admin Password The Password field allows you to change the camera s password if required however you are usually OK to leave this as the default T...

Page 147: ...having to type the same information in over and over again Onvif_enhanced and Onvif_Standard are used when adding IP cameras to the recorder Onvif_enhanced is already configured Zip IP cameras so you...

Page 148: ...the Protocol Manage section By default the Onvif_enchanced credentials are configured for Zip IP cameras with the username admin and password 777777 All other protocols are set as username admin and p...

Page 149: ...ou re ready to add them to your recorder You can add single cameras as explained here or you add multiple cameras at the same time Adding Single Cameras To add a single camera you can select the camer...

Page 150: ...our camera This will be overlayed onto the camera s image during live view and on recorded footage Port This is the port in the router where the recorder will look for the camera We recommend leaving...

Page 151: ...2023 System Q Ltd 145 Index ZipDVR com Once you are happy with the settings click Add to add the camera to the recorder To exit without adding the camera to the recorder click Cancel...

Page 152: ...adding them all at once You can either add a selection of the available cameras or you can choose to add all available cameras Adding Multiple Cameras To add a selection of cameras simply tick the ch...

Page 153: ...e username and password will be populated automatically based on which protocol is detected for each camera You can change the username and password assigned to each protocol in the Default Password s...

Page 154: ...ecorder Recorders will show in the found IP device list similar to how your IP cameras appear The main difference you will see is that recorders have a Plus icon in the Edit field rather than an Edit...

Page 155: ...ct to these are just the credentials used to connect to the recorder and camera Therefore these settings have to match those of the target recorder otherwise you will not be able to connect to the cam...

Page 156: ...der to see what this is set to Protocol The protocol should be detected and set automatically and in most cases you can leave this as it is For more information on configuring protocols see the Protoc...

Page 157: ...the found IP device list similar to how your IP cameras appear The main difference you will see is that recorders have a Plus icon in the Edit field rather than an Edit icon To add cameras simply tic...

Page 158: ...ld be Protocol The protocol should be detected and set automatically and in most cases you can leave this as it is For more information on configuring protocols see the Protocol Manage section Usernam...

Page 159: ...u will need to setup custom protocols as explained in the Protocol Manage section Once you have setup your custom protocols just follow the steps below Adding Cameras From An Alien DVR To add a camera...

Page 160: ...on the Alien DVR you are attempting to connect to these are just the credentials used to connect to the DVR and camera Therefore these settings have to match those of the target recorder otherwise yo...

Page 161: ...n DVR which is 1240 by default Protocol The protocol needs changing to the one you created in the Protocol Manage section for the camera you are connecting to Username Password These need to be the lo...

Page 162: ...Add IP Camera window For more information on adding cameras in this way see the Adding Single IP Cameras section Deleting Cameras The easiest way to remove individual cameras is to click the Delete bu...

Page 163: ...also quickly switch to a different camera by updating the IP address If you know the IP settings of a camera you would like to switch to you can enter them in this window The recorder will then connec...

Page 164: ...you may need to edit the connection information as explained above if you know the camera s IP settings Modifying IP Camera Settings You can click the Modify IP Camera Settings icon to view and edit...

Page 165: ...Note For NVRs with a built in switch you will need to make sure this is set to manual before adding cameras from the Alien DVR Select the protocol you want to use for the camera from the Custom Proto...

Page 166: ...s of target DVR RTSP port of target DVR streaming channels Channel number on target DVR 01 for Mainstream or 02 for Substream Here is an example if you were looking to setup the mainstream for channel...

Page 167: ...e as well as the same setting options from this screen plus images controls for Hue Brightness Contrast and Saturation Having the camera s live images displayed allows you to see changes in real time...

Page 168: ...just untick this option Refresh Rate You can set the camera s refresh rate as 50Hz or 60Hz using the drop down list Camera Type For HD cameras you can choose the Camera Type for each camera from the d...

Page 169: ...ng on recorder camera type and camera model Camera The Setup screen will display the camera selected in the Live sub menu You can configure a different camera by selecting it from the drop down list C...

Page 170: ...me When this tick box is selected the time will be overlayed on the camera s image during live view and an on recorded footage To hide the time just untick this option Picture Settings You can also ad...

Page 171: ...the recorder The main screen will show the current settings for each connected IP camera To make changes to a camera click the cog icon to enter the Setup screen Settings available will differ dependi...

Page 172: ...prevents the camera repeatedly switching from colour to black and white unnecessarily The slider can be set between 1 and 36 seconds IR LED There are 3 options to choose from for controlling the came...

Page 173: ...intain optimum light levels in both the dark and bright areas of the camera s image When enabled you will see a Level slider for you to set the strength of the filter applied between 1 and 255 HLC Hig...

Page 174: ...re Time will have a massive effect on the brightness of the image The lower the Exposure Time the slower the shutter speed therefore more light is captured by the image sensor However with a slow shut...

Page 175: ...2023 System Q Ltd 169 Index ZipDVR com Exiting Once you have configured your camera right click the mouse to return to the Image Control sub menu...

Page 176: ...ras so the recorder knows whether to send the control signals via the Network or via the RS485 port Analogue cameras will always show as Analogue as the recorder determines how to send the control sig...

Page 177: ...ll be 1 and should only need changing if it has been changed in the camera You can change the stopbit if required from the drop down list You only need to worry about the stopbit when the camera s Pro...

Page 178: ...VR Manual V3 ZipDVR com Defaulting Settings To return the PTZ settings back to their default values just click the Default button Saving Changes Once you have configured your cameras click Apply to sa...

Page 179: ...es It s easy to create and edit privacy zones just follow the steps below 1 Select the camera you want to add privacy zones to from the Camera drop down list 2 Tick the Enable Privacy Zone check box 3...

Page 180: ...x for that area then click the Apply button 2 To remove all areas just from the selected camera just click the Default button Copying Privacy Zones You can copy privacy zones from one camera to anothe...

Page 181: ...if you click the Motion button when setting up motion alarms The settings available will differ depending on recorder camera type and camera model Camera Lists all channels on the recorder Setup Click...

Page 182: ...by clicking the Copy button as explained in the Parameter Copy section Defaulting Motion Detection Settings You can reset all motion detection settings for each camera by clicking the Default button...

Page 183: ...g The Entire Camera Image You can click the Select All button to draw a grid over the entire screen to watch for any motion within the camera s image Removing All Motion Areas To remove all motion gri...

Page 184: ...vel and will only trigger when there is a large amount of movement inside the defined detection area 8 is the highest sensitivity level and will trigger when slight movement is detected inside the def...

Page 185: ...he Zip AI IP cameras connected to the recorder PID Perimeter Intrusion Detection LCD Line Crossing Detection SOD Stationary Object Detection PD Pedestrian Detection FD Face Detection CC Cross Counting...

Page 186: ...r smart detection features are active as specified in the Smart Schedule Sensitivity By setting the Sensitivity you can avoid false triggers or capture slight movements 1 is the lowest sensitivity lev...

Page 187: ...rm Handling screen where you can set what actions the recorder will take when a perimeter is crossed For more information on setting up alarm handling see the Alarm Menu Smart section Saving Changes W...

Page 188: ...erimeter 3 Click where you want to set the bottom left corner 4 Click where you want to set the bottom right corner 5 Finally click where you want to set the top right corner of the perimeter You will...

Page 189: ...e perimeter A to outside the perimeter B B A This option will only trigger when an object moves from outside the perimeter B to inside the perimeter A A B This option will trigger when an object cross...

Page 190: ...e recorder Line Crossing Configuration You can draw up to 4 lines per camera as shown in the LCD Setup section by clicking the Cog icon You will need to define at least one line so that the recorder k...

Page 191: ...cal light levels and produce more accurate results You can choose between Indoor or Outdoor from the Scene drop down list to best suit the camera s installation Alarm Handling Clicking the Alarm butto...

Page 192: ...from the Rule Number drop down list To make things easier you can quickly tell which line crossing belongs to which Rule as it has a red Rule Number at the start of the line Creating A Line Crossing...

Page 193: ...We call these options Rule Types For simplicity we label the area on one side of the line A and the area on the other side of the line B The direction of movement is also indicated by the light blue a...

Page 194: ...31 08 2023 188 Zip DVR Manual V3 ZipDVR com Saving Changes When you are happy with the current settings click the Save button If you exit the window without saving any changes will be lost...

Page 195: ...ed to detect loiterers for example or monitor valuable equipment Note You can not enable Cross Counting when PID LCD or SOD are enabled and vice versa Camera Lists all compatible AI cameras on the rec...

Page 196: ...been installed Setting the Scene correctly allows the recorder to make allowances for typical light levels and produce more accurate results You can choose between Indoor or Outdoor from the Scene dr...

Page 197: ...ongs to which Rule as it has a red Rule Number in the top left corner or the defined area Creating A Stationary Object Area To create a stationary object area just follow these easy steps 1 Select the...

Page 198: ...s as to what action will trigger SOD We call these options Rule Types To choose a Rule Type first select the Rule Number you want configure then select a Rule Type as described below from the Rule Typ...

Page 199: ...2023 System Q Ltd 193 Index ZipDVR com Saving Changes When you are happy with the current settings click the Save button If you exit the window without saving any changes will be lost...

Page 200: ...cameras on the recorder Pedestrian Detection Configuration You can configure the parameters for detection to get more accurate results as shown in the PD Setup section by clicking the Cog icon You wi...

Page 201: ...re happy with the current settings click the Apply button to save your changes If you exit the window without saving any changes will be lost 9 7 4 1 Video Menu Smart PD Setup When you click a camera...

Page 202: ...n Area You can edit the existing detection area by simply dragging any of the red corner squares to where they are required Determining When Thumbnail Snapshots Are Captured You can determine how the...

Page 203: ...width between 64 pixels to 1080 pixels This is useful as the area you are monitoring will differ from camera to camera If the area you are monitor is far from the camera you you would want to set a sm...

Page 204: ...trigger when they are stationary In some circumstances you may wish to also capture stationary pedestrians and vehicles such as no loitering or no parking areas If this is the case you can select Stat...

Page 205: ...n You will need to define the detection area so that the recorder knows where to monitor Please note that FD will only be enabled whenever smart detection features are active as specified in the Smart...

Page 206: ...n area of the camera s image you want to monitor for people s faces Selecting Your Camera You can select the camera you want to configure the detection area for from Camera drop down list Creating A D...

Page 207: ...to Line 2 Click on the camera s image where you want to start the line crossing 3 Click where you want to stop the line crossing 4 Finally select which direction a person crosses the line before face...

Page 208: ...face is present If the person leaves the camera s image and returns a snapshot will be captured and the timer will start over Minimum Size Of Objects Detected You can set the minimum size of objects t...

Page 209: ...e subject can be side on to the camera and could still be detected Snap Frequency You can set how often the recorder will capture a snapshot of the subject using the Snap Frequency field Enter the amo...

Page 210: ...le check boxes Stationary Pedestrians And Vehicles The Detection Mode drop down list allows you to monitor for stationary subjects as well as moving ones By default it will be set to Motion Mode which...

Page 211: ...cars use a car park on a daily basis Once you have Cross Counting configured you can inspect the results in the Intelligent Analysis sub menu Note You can not enable Cross Counting when PID LCD or SO...

Page 212: ...en installed Setting the Scene correctly allows the recorder to make allowances for typical light levels and produce more accurate results You can choose between Indoor or Outdoor from the Scene drop...

Page 213: ...Number drop down list To make things easier you can quickly tell which cross counting belongs to which Rule as it has a red Rule Number at the start of the line Creating A Cross Counting Line To crea...

Page 214: ...e Type first select the Rule Number you want configure then select a Rule Type as described below from the Rule Type drop down list A B This option will only trigger when an object moves across the li...

Page 215: ...that Sound Detection will only be enabled whenever smart detection features are active as specified in the Smart Schedule Trigger When Sound Levels Increase You can set the recorder to trigger when t...

Page 216: ...htest drop in sound levels Sound Intensity The Sound Intensity is how loud the noise has to be for the recorder to monitor it This allows you to account for constant background noise depending on the...

Page 217: ...of the week down the side Active times are shown in blue and inactive times are shown in white By default the entire schedule will be coloured in blue indicating that sound detection is active 24 hou...

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Page 219: ...r each camera just tick or untick the Switch check box Please note that Lens Covered Detection will only be enabled whenever smart detection features are active as specified in the Smart Schedule Sens...

Page 220: ...what actions the recorder will take when a lens covered detection alert is triggered For more information on setting up alarm handling see the Alarm Menu Smart section Saving Changes When you are happ...

Page 221: ...in white By default the entire schedule will be coloured in blue indicating that sound detection is active 24 hours a day 7 days a week Choosing A Camera You can choose which camera you want to confi...

Page 222: ...com Copying A Schedule From 1 Camera To Another To save time you can copy schedules from one camera to another as explained in the Parameter Copy section Saving Changes When you are happy with the cur...

Page 223: ...ou want to generate from the Report Type drop down list Daily Weekly Monthly or Annual 3 Next you need to decide whether you want search for objects crossing the line and entering into the area of con...

Page 224: ...d to the Zip recorder From the Record menu you can access the following sub menus and features Encode In the Encode sub menu you can set up the video parameters for the mainstream substream and mobile...

Page 225: ...s the quality of the footage stored The settings available will differ depending on recorder camera type and camera model Camera Lists all channels on the recorder Stream Type The stream type allows y...

Page 226: ...4 This means you can effectively record at double the quality or for twice as long using the same storage space However you may wish to record using H 264 encoding if you plan on backing up footage to...

Page 227: ...the Bitrate column Just remember that the bitrate is the amount of data transferred per second so a high bitrate will produce a high quality image with a larger file size A low bitrate will produce a...

Page 228: ...urs Ticking the ETR check box for a camera will display a new row of settings below the camera with the stream type Alarm These are the record settings for when an alarm is triggered and can be config...

Page 229: ...tering jerky images To combat this the lower quality less demanding substream could be used for smooth video monitoring The recorder will always record the higher quality mainstream so you will always...

Page 230: ...vely stream at double the quality while still using the same bandwidth However you may wish to record using H 264 encoding if you if you are viewing the stream on a device which doesn t support H 265...

Page 231: ...You can enable or disable audio recording for each channel by ticking or unticking the Volume check box I Frame Interval I Frames is a compression technique used to create smaller video files It works...

Page 232: ...ach camera you can copy settings from one camera by clicking the Copy button For more information on copying settings see the Parameter Copy section Saving Changes Once you are happy with your setting...

Page 233: ...ew multiple HD images can be difficult By creating a low resolution stream you are still able to view multiple cameras at one time on limited bandwidth Often the difference between the mainstream and...

Page 234: ...usually filmed at 24 frames per second however this is unnecessary for most CCTV Systems A frame rate of 12 frames per second would still capture 12 high resolution images every second Video Encode T...

Page 235: ...ntire image With the I Frame Interval you set how often a new I Frame is captured by setting the number of frames between each I Frame Setting the interval too low and the I Frame will become ineffect...

Page 236: ...n enable or disable recording for each channel individually by ticking or unticking the Record Switch check box Please note that this only tells the recorder that these channels are OK to record foota...

Page 237: ...trigger occurred For example if you set a motion detection pre record time of 30 seconds and motion detection is triggered the recorder will capture the motion trigger plus the 30 seconds before the...

Page 238: ...ght Camera Select the camera you want to create the recording schedule for form the Camera drop down list Recording Types For maximum flexibility you can create individual recording schedules for Norm...

Page 239: ...g Record Schedules From One Camera To Another Rather than re creating the same schedule for each camera you can copy schedules from one camera to another by clicking the Copy button For more informati...

Page 240: ...model Camera Lists all channels on the recorder Enabling And Disabling Snapshot Capturing To enable or disable snapshot capturing for each channel individually by ticking or unticking the Auto Capture...

Page 241: ...Interval the interval between snapshots can be set from 5 seconds to 1 hour Snapshots will only be captured using the Alarm Interval as long as Alarm and or Motion capturing is active in the Capture S...

Page 242: ...ther by clicking the Copy button For more information on copying settings see the Parameter Copy section Defaulting Settings You can restore settings back to their default value by clicking the Defaul...

Page 243: ...he camera you want to create the capture schedule for form the Camera drop down list Capture Types For maximum flexibility you can create individual capture schedules for Normal constant snapshot capt...

Page 244: ...edules From One Camera To Another Rather than re creating the same schedule for each camera you can copy schedules from one camera to another by clicking the Copy button For more information on copyin...

Page 245: ...tion detection and decide how the recorder handles motion triggers I O The I O sub menu allows you to set what happens when there is an alarm trigger on one of the recorder s hard wired alarm inputs o...

Page 246: ...n is detected on another camera connected to the recorder Exception The Exception sub menu is a handy tool that lets you set up alarms and notifications for when the recorder encounters a maintenance...

Page 247: ...is detected on the selected camera From the Buzzer drop down list you can choose the length of time the recorder will sound the audio alarm for You can also select Disable if you don t want the record...

Page 248: ...corded click the Cog icon in the Record column to display the Record Channel window You can enable or disable channel recording by ticking or unticking the Record Channel check box You can then choose...

Page 249: ...loud Uploads You can also automatically upload snapshots or video footage of motion triggers to a cloud storage account This can be Dropbox or Google Drive You will first need to configure your cloud...

Page 250: ...efaulting Settings To restore settings back to the factory default you can click the Default button Saving Changes When you are happy with the current settings click the Apply button If you exit the w...

Page 251: ...m Type You can choose the type of alarm input from the Alarm Type drop down list The Alarm Type will need to match that of the device connected to the input otherwise the recorder will think that the...

Page 252: ...me the alarm output remains active You can set the Latch Time up to a maximum of 60 seconds using the drop down list Record Video On Alarm Input The recorder can be set to capture footage from a singl...

Page 253: ...from each channel set to record for the effected alarm input You will first need to configure the FTP server connection as described in the FTP section Once this is set up you can simply select the F...

Page 254: ...xit the window without saving any changes will be lost 11 3 Alarm Menu Smart In the Smart sub menu you can set what action the recorder takes when there is a Smart trigger from one of the connected Zi...

Page 255: ...tput window where you can dictate which alarm outputs will be triggered These can be the recorder s own local alarm outputs the alarm outputs of connected IP cameras or you can simply select All Latch...

Page 256: ...whenever there is a Smart trigger You can turn this feature on or off using the Show Message check box Email Notifications You can set the recorder to include Smart triggers in its email reports by se...

Page 257: ...the Video Menu Smart section PID Perimeter Intrusion Detection LCD Line Crossing Detection SOD Stationary Object Detection PD Pedestrian Detection FD Face Detection CC Cross Counting Sound Detection...

Page 258: ...ook at the rear entrance when a PIR detects movement for example The settings available will differ depending on recorder camera type and camera model Setting Up PTZ Linkage 1 Selecting Your Camera Th...

Page 259: ...a PTZ trigger click the Cog icon in the Alarm column This will display all available alarm inputs for the selected camera You can enable or disable each alarm input trigger by ticking or unticking th...

Page 260: ...linkage settings from one camera to another by clicking the Copy button as explained in the Parameter Copy section Defaulting Settings To restore settings back to the factory default you can click th...

Page 261: ...n to a camera Enabling And Disabling Alerts You can turn alerts On or Off for each event type by ticking or unticking the check box in the Switch column Audio Warning The recorder can be set to produc...

Page 262: ...is turned on you will get a visual notification during live view to indicate that an exception event has occurred You can turn this feature on or off using the Show Message check box Each event type...

Page 263: ...errors see the Exception Disk Error section Video Loss An NCD No Camera Detected graphic will be displayed as a channel s image if the recorder can t detect a camera Email Notifications You can set th...

Page 264: ...31 08 2023 258 Zip DVR Manual V3 ZipDVR com Saving Changes When you are happy with the current settings click the Apply button If you exit the window without saving any changes will be lost...

Page 265: ...usually occurs when a hard drive fails so the recorder can see the drive but can no longer write to it When this happens the following window will be displayed showing which drive has failed Clicking...

Page 266: ...o Hard Drive Detected If the recorder can not find any hard drives the following message will be displayed Once you click the OK button the window will close but the icon will remain on screen If you...

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Page 268: ...tween 7pm and 7am any events where camera 1 would trigger an alarm output will only do so during these hours Camera Select the camera you want to create an alarm schedule for form the Camera drop down...

Page 269: ...the trigger event type you want to create the schedule for 2 Click and drag over the time period you want to schedule the trigger event to be active You can drag over multiple days at once if needed C...

Page 270: ...he following sub menus and features General In the General sub menu you can configure the recorder s network settings PPPoE and port forwarding DDNS The DDNS sub menu allows you connect the recorder t...

Page 271: ...er sub menu allows you to restrict access so only specific IP addresses or network segments can connect to the recorder Voice Assistant In the Voice Assistant sub menu you link your recorder to a Goog...

Page 272: ...Settings Selecting DHCP the easiest way to complete this section as it will allow the network to automatically set the IP address subnet mask gateway IPv6 address and IPv6 gateway Once the network pa...

Page 273: ...h is Google s primary DNS address The default DNS addresses are usually adequate for most people but if you wish to set the DNS addresses manually you can de select DHCP to do so Defaulting Settings T...

Page 274: ...ch so you do not need to make changes here However if you have a dedicated line for the recorder you can bypass the router and connect direct to you service provider using the the username and passwor...

Page 275: ...aulting Settings To restore settings back to the factory default you can click the Default button Saving Changes When you are happy with the current settings click the Apply button If you exit the win...

Page 276: ...hing is done automatically If you are unable to set up remote monitoring via P2P you will need to configure port forwarding as explained below and DDNS You only need to set up port forwarding and DDNS...

Page 277: ...ports manually in the router itself This can be done by accessing your router s web interface via a browser This process will be slightly different for each router To see how this is done you may need...

Page 278: ...corder with an IP address of 192 268 0 1 and with the RTSP port set as 01240 it would look like this rtsp 192 168 0 1 01240 ch010 If you wanted to view the substream of IP channel 3 from a recorder wi...

Page 279: ...2023 System Q Ltd 273 Index ZipDVR com Saving Changes When you are happy with the current settings click the Apply button If you exit the window without saving any changes will be lost...

Page 280: ...DDNS service for its user This allows you to quickly set up the recorder for remote monitoring without the added expense or hassle of setting up a static IP The easiest way to set up a recorder for r...

Page 281: ...r browser Just enter the recorder s serial number follwed by ippostcode com e g JPV000000 ippostcode com To log on to the recorder you need to enter the same username and password as you would on the...

Page 282: ...ate an Email Schedule to tell the recorder when to send emails and what to include The email settings will differ depending on the domain of email address you want to send the notifications from You m...

Page 283: ...ate an app password In the app list choose Other enter a memorable name like Zip Recorder then click Generate This will produce your one time use authentication password Sender This is the name which...

Page 284: ...d and sent together Test Email Once you have entered all of you email settings you can send a test email to check everything is working correctly by clicking the Test Email button Defaulting Settings...

Page 285: ...art detection triggers during busy business hours It could then switch to motion detection or alarm triggers at night when nobody is around This would prevent the recorder from sending a large number...

Page 286: ...Click and drag over the time period you want to schedule notifications for You can drag over multiple days at once if needed Copying Email Schedules From One Camera To Another Rather than re creating...

Page 287: ...r maximum security with your footage saved in 2 locations After configuring your FTP settings you will need to set up an FTP Schedule so the recorder knows what to upload to your FTP server and when E...

Page 288: ...video footage uploaded to the FTP server You can choose between the Mainstream or Substream The quality of the Mainstream and Substream recording is configured in the Record Encode section Max Packag...

Page 289: ...ra or USB Wireless check boxes Finally you can select any combination of analogue IP or USB wireless cameras by highlighting the individual channels Upload Alarm Video For alarm triggered snapshots an...

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Page 291: ...required For normal scheduled recordings to be included you will need to configure this in the FTP sub menu By default motion alarm and smart detection triggered snapshots and videos are scheduled to...

Page 292: ...follow these simple steps 1 Click the coloured radio button for the event type you want to create the schedule for 2 Click and drag over the time period you want to schedule FTP uploads for You can dr...

Page 293: ...to decide if you want to enable the Allow List or the Block List by highlighting the corresponding radio button The IP Filter can only be configured when enabled Creating Lists You can create 2 types...

Page 294: ...n the Edit column on the IP address or range you want to amend to display the Edit window 3 Amend the Start Address and End Address as required then click the OK button Deleting An IP Address or Addre...

Page 295: ...2023 System Q Ltd 289 Index ZipDVR com Saving Changes When you are happy with the current settings click the Apply button If you exit the window without saving any changes will be lost...

Page 296: ...31 08 2023 290 Zip DVR Manual V3 ZipDVR com 12 6 Network Menu Voice Assistant Please Note Voice Assistant is only in the Beta stage at this time and is only available on certain models...

Page 297: ...the following sub menus and features Disk In the Disk sub menu you can manage the hard drives inside the recorder S M A R T The S M A R T sub menu Self Monitoring Analysis and Reporting Technology al...

Page 298: ...d drive it will be displayed here in red Free Total Simply shows the amount of Free space available on the hard drive and the Total amount of usable space on the hard drive The Total figure is the max...

Page 299: ...ting old footage after a set amount of days You can choose from 1 day up to 90 days This is a great way to comply with GDPR as the recorder overwrites the oldest footage first so you can confidently s...

Page 300: ...2 Choose the kind of test you want to perform from the Self Check Type drop down list Short Test Checks the electrical and mechanical performance scanning parts of the disk Usually takes a couple of m...

Page 301: ...hard drive attribute Attribute Name The part of the hard drive being tested Status Indicates if the hard drive attribute is OK or if it has problem Flags These codes are set by the hard drive manufac...

Page 302: ...have emails set up as the recorder will attempt to send an activation link The activation link will be sent to the email address in the Receiver 1 field so the cloud storage account must be one this...

Page 303: ...e space available Overwriting Old Footage You can decide if and when old footage is overwritten from the Cloud Overwrite drop down list Auto When set to Auto this will automatically overwrite old reco...

Page 304: ...YYYYMMDD Finally inside each day s folder you will find a folder for each cameras which has uploaded footage or snapshots To make things easier you can give each camera s folder a memorable name so t...

Page 305: ...rder s ID time and date settings stream friendly multi channel output Zip Channel and the recorder s video output Multi User The Multi User sub menu allows you to manage the username password and perm...

Page 306: ...intenance sub menu you can upgrade camera firmware load default settings reboot IP cameras and save or load camera setting configurations Information The Information sub menu shows key information abo...

Page 307: ...distinguish which recorder is which Device ID Setting a unique Device ID is a good idea if you are going to have multiple recorders in close proximity to each other When using the recorders IR remote...

Page 308: ...the analogue channels to IP to gain extra IP cameras You can still add the usual IP cameras in addition to the analogue channels but the amount of supported IP cameras depends on the model of DVR See...

Page 309: ...ck box When enabled the Smart Setup Wizard will be displayed every time the recorder starts up Defaulting Settings To restore settings back to the factory default you can click the Default button Savi...

Page 310: ...me Enabling Zip Channel You can enable or disable the Zip Channel feature by ticking or unticking the Enable ZIP Channel Encoding check box Once enabled you will be able to select Zip Channel from the...

Page 311: ...using the camera drop down lists in the grid preview Just note that each camera can only appear once You can switch to the next or previous set of cameras by clicking the Previous or Next buttons Dwe...

Page 312: ...efaulting Settings To restore settings back to the factory default you can click the Default button Saving Changes When you are happy with the current settings click the Apply button If you exit the w...

Page 313: ...otage with incorrect time or date could be unusable as evidence as an event could appear to occur at a different time to when it when it was reported to have happened Manually Setting The Date And Tim...

Page 314: ...to use a 24 hour clock 17 30 or a 12 hour clock 5 30pm from the Time Format drop down list If you choose to use a 12 hour clock a new drop down list will appear next to the Time field so that you can...

Page 315: ...e UK proceed to step 2 2 You can set the amount of time the clock moves forwards and back from the Time Offset drop down list 3 DST can be set to occur on a specific Date or Week You can choose the re...

Page 316: ...er s displays You can set the output resolution the auto sequencer parameters for the main video output and the spot monitor output the menu transparency and the mouse cursor speed You can make change...

Page 317: ...u can select a single channel display or one of the various multi channel displays from the drop down list Setting The Auto Switch Timing You can choose the amount of time the recorder displays the Au...

Page 318: ...visible on screen after you last moved the mouse This can be set from 1 second up to 2 minutes Once you move your mouse again the cursor will reappear If you want the mouse cursor to remain on screen...

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Page 320: ...k box Choosing a Static Or Auto Switching Display You have 2 options in the View Setup drop down list Static or Dynamic Static will show the same camera layout continuously where as Dynamic will autom...

Page 321: ...r output You can select a single channel display or one of the various multi channel displays from the drop down list Setting The Auto Switch Timing You can choose the amount of time the recorder disp...

Page 322: ...Motion Or Alarm Trigger In the Alarm Menu you can configure the recorder to display a camera s image full screen when motion is detected an alarm is triggered or a smart detection feature is triggere...

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Page 324: ...ount Username You can assign a unique username to each account in the User Edit window Account Level The Level column shows the user account level so you can see which account is the Admin account and...

Page 325: ...Permissions Clicking the Cog icon in the Permissions column will display the User Permissions window From here you can set what permissions each user has along with which cameras they can view live pl...

Page 326: ...wn list From here you can choose to Enable or Disable the selected user account Account Username You can set a unique name for each user account in the Username field The username can be up to 16 char...

Page 327: ...t window Creating An Unlock Pattern For the Admin account you can also set an Unlock Pattern similar to the ones used on mobile phones When a pattern has been set you can use this to unlock the record...

Page 328: ...forget your unlock pattern you can unlock the recorder using the admin password by clicking the Password button Defaulting Settings To restore settings back to the factory default you can click the D...

Page 329: ...rform Setting What Actions A User Can Perform There are 8 check boxes you can enable or give a user permission to perform certain actions as described below You can always untick the check boxes to re...

Page 330: ...nels they are allowed to view Setting What Channels The User Has Access To You can set which channels the user has access to Backup from view Live Playback or control the PTZ settings for as explained...

Page 331: ...u can choose the baudrate that matches your device from the drop down list Data Bit The Data Bit is the amount of data sent in each data package This can be set from 5 to 8 in the drop down list Stop...

Page 332: ...efaulting Settings To restore settings back to the factory default you can click the Default button Saving Changes When you are happy with the current settings click the Apply button If you exit the w...

Page 333: ...recorder to reboot a set times to reload everything and make sure everything is running correctly 14 4 1 System Menu Maintenance Log In the Log screen you can generate an activity log for the recorder...

Page 334: ...osing What Events Are Included In The Log You can choose what events are included in the activity log from the Log Type drop down list Logs can be generated for all event types or you could generate a...

Page 335: ...the date and time the event occurred Con Condition Gives a brief description of the event Record Indicates whether the event triggered a recording Playback Displays a playback icon if a recording was...

Page 336: ...ngs are causing a problem it s easier to restore default settings and start afresh Selecting The Defaults To Restore You can choose to restore all of the recorder s default settings by ticking the Sel...

Page 337: ...be supplied with a download link or website address from where you can download the new firmware file How To Upgrade The Recorder s Firmware To upgrade the recorder s firmware just follow these simpl...

Page 338: ...hese simple steps 1 Insert a USB backup device into your recorder 2 Click the Save Settings button 3 Choose where you want to save your settings file and click OK For more information saving to a USB...

Page 339: ...Auto Reboots To enable or disable auto reboots just tick or untick the Auto Reboot check box Choosing When The Recorder Will Reboot There are 3 options to choose from for when the recorder will reboot...

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Page 341: ...ing routine maintenance Upgrade Upgrade the cameras firmware from the recorder Load Default Load the default settings onto IP cameras Reboot IPC Reboot IP cameras from the recorder fix certain issues...

Page 342: ...mera State Indicates the camera s current state On line Off line etc Software Version Displays the camera s current software version How To Upgrade Camera Firmware You can upgrade a single camera or m...

Page 343: ...IP address of the camera State Indicates the camera s current state On line Off line etc Software Version Displays the camera s current software version Loading Default Settings To restore the default...

Page 344: ...own followed Camera Shows the IP channel number the camera is assigned to IP Address Shows the IP address of the IP camera State Indicates the camera s current state On line Off line etc Software Vers...

Page 345: ...he camera is assigned to IP Address Shows the IP address of the IP camera State Indicates the camera s current state On line Off line etc Software Version Displays the camera s current software versio...

Page 346: ...k boxes for the IP cameras you want to load the settings onto 3 Click the Load Settings button 4 Enter the recorder s admin user password for authorisation 5 Navigate to the settings file select it an...

Page 347: ...ID is handy when you are using he IR remote control as it allows you to target a specific recorder rather than controlling all recorders in range The Device ID can be set in the System Menu General F...

Page 348: ...xplorer client version the recorder runs when connected to remotely via the web browser Video Format This shows the format of the recorder s video output You can set this in the System Menu General HD...

Page 349: ...shows the name given to each camera By default it will just the be the recorder s channel but you can set a more meaningful name as explained in the Video Menu Live section State Shows the current st...

Page 350: ...played in the same way The camera s resolution frame rate and and other quality settings can be set in the Record Encode section for each stream type Motion Detection And Privacy Masking The Motion De...

Page 351: ...n shows the channel number of the recorder Record State The Record State column shows whether the channel is currently recording or not You can create recording schedules in the Record Record Schedule...

Page 352: ...cord section Resolution The Resolution column shows the resolution of mainstream and substream as set in the Record Encode section for each camera FPS The FPS Frames Per Second column shows the frame...

Page 353: ...Menu Information Network State The Network State screen displays all of the recorder s network settings in one place so you can check everything is as it should be an fault find The recorder s networ...

Page 354: ...interfaces To make things as easy as possible we have used variations of these common interfaces throughout the recorder s menu system 15 1 Backup Whenever you go to save a file or multiple files to a...

Page 355: ...device Cancel Click to exit the Backup Device screen without saving the file to the USB device Drive List The left hand panel shows the USB backup devices currently connected to the recorder If you h...

Page 356: ...ow Source Channel the first thing to do when copying settings is to choose the camera you want to copy the settings from Use the drop down list to select your source camera Parameter Type Once you hav...

Page 357: ...lect or de select all Target Channels by ticking and unticking the Select All check box Alternatively you can specify which camera s you want to copy the settings to by ticking a combination of check...

Page 358: ...ld usually do this to fix any technical errors you may be having just as you would when you restart your computer You can schedule reboots to ensure every thing is working as it should be as shown in...

Page 359: ...settings you may need to configure and some of the common actions you may wish to perform Each guide will have a website address and QR code so you can access the full tips and guides online on our w...

Page 360: ...in the sent folder One account can be used for both sending and receiving the emails Google are now deprecating the use of the Less Secure Apps Setting on Gmail accounts Although this method is avail...

Page 361: ...to Google App passwords click on the right arrow and log in to your account 3 Click on Select app and Other Custom Name 4 Enter a name for your device and click Generate 5 You will now see the generat...

Page 362: ...n Auto or TLS for ports 25 and 587 SSL for port 465 Port 25 587 or 465 Check encryption above SMTP Server smtp gmail com Username Gmail Username Password App password just created not the GMail accoun...

Page 363: ...ices all of the emails will be visible in the sent folder One account can be used for both sending and receiving the emails Once you have a Yahoo Mail account you will need to create an app password f...

Page 364: ...3 Enter a name for your device and click Generate password 4 Make a note of the password and enter it into your device Once you click Done you will not be able to see this password again You can dele...

Page 365: ...SL for port 465 Port 25 587 or 465 Check encryption above SMTP Server smtp mail yahoo com Username Yahoo Username Password App password just created not the GMail account password Enter the 16 digit p...

Page 366: ...address setup please contact your installer for help with resetting the password You will need the system date which is displayed at the top of the screen during live view and the device s serial numb...

Page 367: ...2023 System Q Ltd 361 Index ZipDVR com Default Password The default user for the Zip recorder is admin and the default password is 555555...

Page 368: ...elp you out www zipnvr com T ools html Warranty Registration Register your recorder within 90 days of purchase for a Free 30 gift www zipnvr com W arranty html Software Registration Register your Zip...

Page 369: ...tCCTV com ZipVision Zip DVR NVR Client Software Modern slick and easy to use are the best ways to describe the Zip s client software ZipVision Android App Zip Android Compatible Phone App for easy vie...

Page 370: ...he simplest way to view footage from your Zip Recorder ideal to give to staff or temporary users access to a camera image without allowing full access to the client software SightMaster Standard Modul...

Page 371: ...emove the recorder s case and check that the data and power cables are securely connected to both the hard drive and main board Once checked replace the cover reconnect the power and turn on the recor...

Page 372: ...work Remote isn t pointing at the recorder Try again by aiming the remote controller at the IR receiver on the front panel of the recorder Low batteries Check that the batteries in the remote controll...

Page 373: ...reverted to a default setting following a power loss and the recorder s on board battery may have failed If so the battery will need replacing Motion detection isn t working Motion detection isn t en...

Page 374: ...larm I O sub menu Enabling the Buzzer and or Full Screen mode will allow you to see if the input is triggering correctly if it is you know a setting in the recorder is at fault PTZ isn t triggering 1...

Page 375: ...they arise from errors or omissions in these instructions or the performance or non performance of the equipment that these instructions refer to This symbol on the products and or accompanying docum...

Page 376: ......

Page 377: ...Cameras 129 Baudrate 170 325 Bitrate 219 223 227 Black List 287 Block List 287 Blue Disc Menu 124 BNC Spot Monitor Output 310 314 Brightness 43 52 163 C Call Presets 48 Camera Control 44 Camera Menus...

Page 378: ...9 External File Playback 110 Extra Licences 363 F Face 199 200 Facial 199 200 Factory Settings 330 Fault Finding 365 Finding IP Cameras 137 Firmware 39 Firmware Upgrade 331 336 337 Firmware Version 34...

Page 379: ...nual Capture 112 Manual Record 37 43 Manual Snapshot 43 Manuals 362 Menu 35 124 Menu Timeout 301 Menu Transparency 311 Mobile Settings 62 Mobilestream 227 Models 4 Motion Detection 97 175 176 241 252...

Page 380: ...Password 360 Resolution 62 219 223 227 Restart 352 Retrospective 97 Review 72 RS485 325 RTSP 159 270 S S M A R T 294 Safety Information 4 Saturation 43 52 163 Save 348 Save Settings 332 339 Saving Fo...

Page 381: ...323 User Permissions 323 Username 26 141 320 360 UTC 44 V Vehicle 194 195 VGA Video Output 310 311 Video 219 Video Cover 173 Video Encoding 219 Video Format 301 Video Loss 255 Video Menu 125 Video Pl...

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