Zip GP-SUPA004, Instruction Manual

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31/08/2023
368
Zip DVR Manual V3
ZipDVR.com
Problem Possible
Cause
Possible Solution
Trigger device
is faulty
You can bridge the alarm and ground
connections on the back of the recorder
causing an alarm trigger. If this works it could
mean that the trigger device is at fault.
Incorrect alarm
type
Check that the Alarm Type set in the
recorder matches that of the trigger device,
Normally-Open or Normally-Closed in the
Alarm - I/O sub-menu.
Wrong channel
set to record
Check that you have the right channel has
been set to record in the
Alarm - I/O sub-
menu. Enabling the Buzzer and/or Full
Screen mode will allow you to see if the input
is triggering correctly, if it is you know a
setting in the recorder is at fault.
PTZ isn't
triggering
1. Check that the PTZ is working correctly by
testing the PTZ controls in live view mode,
see the
PTZ Controls section.
2. Check that the PTZ is configured properly
in the Video - PTZ sub-menu.
3. Check that PTZ Linkage has been
enabled and that the correct PTZ channel
and preset have been enabled in the
Alarm - PTZ Linkage sub-menu.
Alarm isn't
scheduled to
record
1. Check that Alarm is scheduled to record
for the required camera in the Record -
Schedule sub-menu.
2. Check that the schedule covers the
intended time period
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