Zhone IMACS 8000, User Manual

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Server Cards 22-17
MCC Card ACS-MCC Card Troubleshooting
6. Verify the configuration settings for the affected MCC port. Be sure the port is
connected to the proper WAN card and port, that the correct FORMAT is selected and
that the appropriate IP address (IPADDR) and NETMASK have been entered. If these
assignments appear correct, go back to the CPU TCP/IP menu and ping the address of
the remote device connected to that MCC port. If this is not successful, ping back
toward the MCC card from the remote device. Pressing N from the MCC card Port
screen will display the Network Statistic registers for the port. Analyze the information
to help determine the cause of the failure. The problem may be either in the network
between the MCC port and the remote device, or incorrect IP addressing/configuration
of the remote device.
7. If the MCC card is determined to be faulty, replace it and return the faulty unit for repair
to the location specified by your distributor.