Appendix
225
Tyros2 Owner’s Manual
Troubleshooting
PROBLEM
POSSIBLE CAUSE/SOLUTION
When using a mobile phone, noise is pro-
duced.
Using a mobile phone in close proximity to the Tyros2 may produce interference. To
prevent this, turn off the mobile phone or use it further away from the Tyros2.
No sound results.
• The RIGHT 1/RIGHT 2/RIGHT 3/LEFT voice volume settings on the BALANCE
pop-up window could be set too low. Make sure the voice volumes are set at appro-
priate levels (page 36).
• The Local Control function could be turned off. Make sure Local Control is turned
on (page 215).
• The [MASTER VOLUME] controls or foot volume are turned all the way down.
Set the [MASTER VOLUME] controls and foot volume to a reasonable listening
level.
• Are the desired keyboard parts turned on? ([PART ON/OFF] button—page 80)
•
Are the desired parts or channels turned on? ([CHANNEL ON/OFF] button—page 37)
•
A pair of headphones is plugged into the PHONES jack. Unplug the headphones.
• A plug is inserted in the LOOP SEND jacks. Unplug the LOOP SEND jacks.
• Is the Footswitch connected to the appropriate connector (page 16)?
• The [FADE IN/OUT] button (page 154) is on and has reached the end of its dura-
tion, muting the sound. Press the [FADE IN/OUT] button so that its indicator goes
out.
• Check whether the external speaker is connected properly.
• Has an empty voice been selected from the Custom Voice Bank (page 102) or is the
link to the Custom Voice Bank broken (page 108)?
The voice selected from the Open/Save dis-
play will not be sounded.
Check whether or not the selected part is turned on (page 80).
Not all simultaneously-played notes sound.
You are probably exceeding the maximum polyphony of the Tyros2. The Tyros2 can
play up to 128 notes at the same time—including voice RIGHT 2, voice RIGHT 3,
voice LEFT, style, song, and multi pad notes. When the maximum polyphony is
exceeded, the earliest played notes will stop sounding, letting the latest played notes
sound. This is referred to as “last-note priority.”
Style playback seems to “skip” when the
keyboard is played.
The style or song does not play back even
when pressing the [START/STOP] or
[PLAY/PAUSE] button.
Make sure the MIDI clock is set to “INTERNAL” (page 215).
The Multi Pads do not play back, even when
one of the MULTI PAD buttons is pressed.
The style does not start, even when Synchro
Start is in standby condition and a key is
pressed.
You may be trying to start style by playing a key in the right-hand range of the key-
board. To start the style with Synchro Start, make sure to play a key in the left-hand
(chord) range of the keyboard.
Only the rhythm channel of style plays.
Make sure the [ACMP] is turned on.
Certain notes sound at the wrong pitch.
Make sure that the scale tuning value for those notes is set to “0” (page 187).
Style chords are recognized regardless of
the split point or where chords are played on
the keyboard.
Check whether the fingering mode is set to “Full Keyboard” or not. If the Full Key-
board fingering mode is selected, chords are recognized over the entire range of the
keyboard, irrespective of the split point setting.
Song playback does not start.
• In the case a song to which write-protect has been applied (“Prot. 2 Edit” is shown
at the upper left of the song name), the original file may not be in the same folder.
It cannot be played back unless the original file (showing “Prot.2 Orig” at the upper
left of the song name) is in the same folder.
• In case of a song to which write-protect has been applied (“Prot. 2 Edit” is shown
at the upper left of the song name), the original file name may have been changed.
Rename the file with the original file name (so that “Prot.2 Orig” is shown at the
upper left of the song name).
• In case of a song to which write-protect has been applied (“Prot. 2 Edit” is shown
at the upper left of the song name), the file icon may have been changed. songs to
which write-protect has been applied cannot be played back when the file icon of
the original has been changed.
• MIDI Clock may be set to “EXTERNAL.” Make sure this is set to “INTERNAL”
(page 215).
An audio song cannot be copied or cut.
The audio song file name (which contains the file path, internally) may be too long.
Shorten the song name or copy/paste to an upper folder level.
An audio song cannot to be selected in the
Playlist, even when it contains data.
If you change the file icon after adding to the Playlist, the song cannot be recognized
from the Playlist. Add the file to the list again.
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