T r o u b l e s h o o t i n g
C h a p t e r 1 1 : T r o u b l e s h o o t i n g
❖
11-23
Windows NT
Problems
Table 11.6 lists common Windows NT problems when
printing via TCP/IP, the possible causes, and recommended
corrective actions.
Table 11.6 Windows NT Problems
Problem
Possible Causes
Corrective Actions
Cannot access the XNIC
from your workstation.
XNIC cannot complete workstation
request for connection.
Make sure the printer is on the same
physical segment as the workstation.
Files do not print from NT
Server workstation.
Incorrect value for
Destinations
field.
Make sure that the LPR Port is selected in
the
Print Destinations
dialogue box.
Refer to Step 9 on page 9-17.
Incorrect IP address entered.
Make sure that the correct IP address of the
printer has been entered in the
Name or
address of host providing lpd
box.
See the section
Creating a TCP/IP Printer
Queue
Step 10 on page 9-17.
Files do not print from NT
clients.
The
Share this printer on the
network
field was not set.
Make sure that the field
Share this
printer on the network
was checked. It
is located in the
Add LPR Compatible
Printer
window and allows other users to
share this printer.
See the section
Configuring the XNIC for
Windows NT,
Step 7 on page 9-17.
ETR-CH11 Page 23 Thursday, October 24, 1996 7:14 AM
