N o v e l l N e t W a r e P r o b l e m s
11-10
❖
X N I C - E N E T / T R I N G C o n f i g u r a t i o n G u i d e
Files won't print.
Print Queue is not attached to
print server.
Use PCONSOLE to make sure the print
queue is attached to the print server. The
steps are as follows:
1. Type PCONSOLE at the command line.
2. Select Print Queue Information.
3. Select the print queue associated with
the printer.
4. Select Currently Attached Servers. The
Print Server name should be located
here. If the print server name is not
located here, verify the configuration
procedures in the Novell chapter.
Print Server not running on file
server.
Use PCONSOLE to check the status of the
print server. The steps are as follows:
1. Type PCONSOLE at the command line.
2. Select Print Server Information.
3. Select the print server name that
matches the name on the printers
configuration sheet.
4. Select Print Server Status/Control menu.
5. Select Server Info.
6. The print server status is located in the
Current Server Status field. If it is not
running, contact the system
administrator to verify that the printer is
properly installed.
Print job is still in queue.
Use PCONSOLE to see if there are other print
jobs queued up to be printed before your
print job. The steps are as follows:
1. Type PCONSOLE at the command line.
2. Select Print Queue Information.
3. Select Current Print Job Entries.
4. Look to see if your print job is still in the
print queue. If it is, wait until your job is
at the front of the queue.
Table 11.2 Novell NetWare problems
(continued)
Problem
Possible Causes
Corrective Actions
ETR-CH11 Page 10 Thursday, October 24, 1996 7:14 AM
