Suggested solutions
Problem
• If the problem is from trays 6-9 only, refer to Custom Paper
Settings Troubleshooting table,
Multifeeds, Misfeeds and Paper
Multiple sheets feed from
the paper trays.
• Do not fill the paper trays above the MAX fill line indicator.
• Remove the paper from the tray and fan the sheets to separate
the joined sheets.
• Predrilled sheets may stick together at the holes. Remove the
paper from the tray and fan the sheets to separate the joined
sheets.
• Paper and transparencies may stick together if environmental
conditions are too dry and cause excessive static. Increase the
humidity level in the room to minimize static.
• Gently fan transparencies to separate the sheets before you
load them.
• If the problem is from trays 6-9 only, refer to the Custom Paper
Settings Troubleshooting table,
Multifeeds, Misfeeds and Paper
Paper jams in the optional
Trays 6-9
• Visually check to see if the Feed, Retard, and/or Nudger Rolls
are worn or damaged.
• Check the HFSI interval status for the rolls. Replace if needed.
Paper jams when exiting
the Paper Trays.
• Ensure that the edge guides of the paper tray fit snugly against
the paper stack.
• Do not fill the paper trays above the MAX fill line indicator.
• Close the tray slowly to avoid shifting the paper stack.
Output jams when exiting
the press to the Offset
Catch Tray.
• When no other output device is present, the Offset Catch Tray
can hold up to 500 sheets of 24 lb (90 gsm) paper. Empty the
catch tray when output approaches this limit to ensure continu-
ous production.
• Ensure the first sheet is not blocking the paper exit, particularly
for 11 x 17 inch (A3) output.
Potential impacts:
Excessive paper curl
• Ensure that the correct paper weight and paper type are selec-
ted.
• The mass of dry ink (toner) coverage on the print output – the
greater the dry ink/toner mass, the greater the paper curl.
• The paper weight and whether or not it is coated or uncoated.
• The humidity conditions at the press.
Xerox
®
Versant
®
180 Press
6-4
User Guide
Troubleshooting
Summary of Contents for Versant 180 Press
Page 1: ...Xerox Versant 180 Press User Guide Book Version 1 0 February 2017 702P04572 ...
Page 9: ...Environmental Specifications 7 5 vii Xerox Versant 180 Press User Guide Table of Contents ...
Page 10: ...Xerox Versant 180 Press viii User Guide Table of Contents ...
Page 16: ...Xerox Versant 180 Press 1 6 User Guide Product Symbols ...
Page 26: ...Xerox Versant 180 Press 2 10 User Guide Getting Started ...
Page 96: ...Xerox Versant 180 Press 3 70 User Guide Press Apps ...
Page 108: ...Xerox Versant 180 Press 4 12 User Guide Paper and Media ...
Page 122: ...Xerox Versant 180 Press 5 14 User Guide Maintenance ...
Page 164: ...Xerox Versant 180 Press 7 6 User Guide Specifications ...
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