Xerox VersaLink B71 Series, User Manual

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• Replace the Drum Cartridge.
Auger marks appear on the printed output.
• To check the toner level, check the control panel,
use the print driver, or the Embedded Web Server. If
the toner cartridge is near empty, replace it.
• Verify that the toner cartridge is approved for use in
this printer, and replace it as needed. For best
results, use a genuine Xerox toner cartridge.
The output print is wrinkled or stained.
• Verify that the paper is the correct size, type, and
weight for the printer and that it is loaded properly.
If not, change the paper.
• Try a new ream of paper.
• Change the Paper Type settings in the print driver.
In the print driver Printing Options tab, select
PPaappeerr, then change the O
Otthheerr TTyyppee setting.
Envelopes are wrinkled or creased when printed. Check if the crease is within 30 mm (1.2 in.) of the four
edges of the envelope.
• If yes, it is printing as expected. Your printer is not
faulty.
• If not, take the following actions:
Ensure that envelopes are loaded properly in the
bypass tray. For details, see
Loading Envelopes in
the Bypass Tray .
Follow the guidelines for printing on envelopes. For
details, see
Guidelines for Printing Envelopes .
If the problem persists, use a different size
envelope.
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Xerox
®
VersaLink
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B71XX Series Multifunction Printer User Guide
Troubleshooting