Volkswagen Golf GTI 2016, Owner'S Manual, Page: 94 / 1341

Fig. 19 In the roof console: 3-button module to access Volkswagen
Car-Net service operators (Version 2).
Please first read and note the introductory information and
heed the WARNINGS →
Introduction
The buttons in the 3-button module provide access to several
Volkswagen Car-Net features and pressing a button will initiate a
connection to the Volkswagen Car-Net Response Center. Calls may
be monitored or recorded. In general, the Volkswagen Car-Net
Customer Specialist will end the call.
→ Fig. 18
or
→ Fig. 19
Function
①
Press and hold for longer than 2 seconds: Connects to the Volkswagen
Car-Net Response Center and a Volkswagen Car-Net Customer Specialist.
Press again: End the call.
②
Press and hold for longer than 2 seconds: Assistance in the event of a
breakdown by connecting to the Volkswagen Roadside Provider.