Volkswagen Golf GTI 2016, Owner'S Manual

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Open the driver door and pull the inside hood release lever in the
direction of the arrow → Fig. 188 . The engine hood is released
from its latch by a spring → .
Push the outside hood release lever → Fig. 189 (arrow) and lift
the hood all the way up. A gas-filled strut will hold the hood up.
Closing the engine hood
Pull the hood down to overcome the resistance of the gas-
pressure strut → .
Lower the engine hood by hand until it is about 8 in. (20 cm)
above its latch and then let it drop into place to latch it. Do not
push down on it afterwards!
If the hood does not close completely, open it again and close it
properly.
When the hood is properly closed, you can see that it fits flush with
the other body parts. The display in the instrument cluster no longer
indicates that the engine hood is open → Display .