Vodavi Starplus DHS, Technical Manual

Page: 148 / 338

Caller Identification (ICLID) 4-27
At the Executive Key Telephone receiving this intercom call, the following message is
displayed (internal ring, the calling party's number
“ nn” is displayed):
2. Or when a station User Name is programmed for the calling/called station that name
will appear in the display as follows:
Calling Number/Name SMDR
As with feature implementation, the intent is that the system operate normally in the
absence of ICLID information or the failure of the ICLID equipment. If the information is
present at the time that an SMDR record is generated for a call, it will alter the content
and format of the SMDR output record.
If the calling number is available, the number will be output in the SMDR record in the
same location as the dialed number is located in the outgoing calls.
If the calling name is present, an additional line will be output in the SMDR identifying
the name. This record will immediately follow the normal SMDR record. The normal
SMDR record will include an indicator which identifies that a following record with name
identification is present.
Unanswered calls will be recorded on the SMDR as a system option to allow the
identification of callers for statistical and call-back purposes. These calls will be identified
with an (NA) indicator in Station Number space of the SMDR the SMDR record.
When Incoming Caller ID is provided by the servicing telephone company, the caller data
may be retrieved at the CO line interface and delivered to the
DHS/DHS-E KSU via an
external ancillary device connected to the ICLID/PC Programming RS-232 port. This
external (optional) device must be configured in the
DHS/DHS-E to associate the line
circuit number from the unit to the
DHS/DHS-E
line position to be used with the caller
ID line. For instance, if the telephone company CO line with caller ID feature enabled is
connected to the
DHS/DHS-E
on CO line position 1 and connected to the ICLID device -
position 4; CO line 1 of the DHS/DHS-E must be programmed for ICLID Port 04. Each
DHS/DHS-E
CO line circuit that is to be used with telephone company caller ID must be
programmed with an associated ICLID device port number. The default value 0 indicates
that no caller ID will be received on this CO line.
S TA n n C A L L I NG
TO M C A LL I NG
ICLID use on the
DHS
requires the Option Module.