Utax 2500ci, User Manual, Page: 456 / 530

10-20
Troubleshooting > Troubleshooting
C
Message Checkpoints Corrective Actions
Reference
Page
Calibrating... ― The machine is under the
adjustment to maintain its quality.
Please wait. ―
Cannot connect to
Authentication Server.
*
— Set machine time to match the
server's time. page 2-26
— Check the domain name. page 9-2
— Check the domain name. page 9-2
— Check the connection status with
the server. —
Cannot duplex print on
this paper.
*
Did you select a paper size/type
that cannot be duplex printed? If the selected paper is not changed
and [Continue] is pressed, duplex is
released.
Select the available paper. Press
[Continue] to print. page 6-42
Cannot find the
destination computer.
Check the computer. Is the machine and the PC to which
the scanned image is to be sent
connected to the network? Check the network and SMB
settings.
•
The network cable is connected.
• The hub is not operating
properly.
• The server is not operating
properly.
• Host name and IP address
• Port number
page 2-6
Is the account information (user ID,
password) used to access the
shared folder to which the scanned
image is to be sent incorrect? Check the following settings of the
PC to which the scanned image is
to be sent.
•
Host name
• Path
• Login user name
NOTE
If the sender is a domain user,
specify the domain name.
[Login User ID]@[Domain Name]
Example: sa720XXXX@km
•
Login password
• Folder share permissions of the
recipient
—
Cannot offset this
paper.
*
Did you select a paper size/type
that cannot be offset? If the selected paper is not changed
and [Continue] is pressed, offset is
released.
Select the available paper. Press
[Continue] to print. page 6-17
Cannot perform remote
printing. — Remote printing is prohibited.
The job is canceled. Press [End]. page 8-26