Unify OpenScape 4000, User Manual

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Operating your OpenScape Desk Phone CP700/700X 73
Administration
You can access the administration area via the "Admin" function and by entering the administration
password.
Refer to the administration manual for your phone for more detailed information on this topic.
Control and monitoring function
A control or monitoring function can be activated on your phone for service purposes by remote
maintenance.
Control function
Your administrator has the option to activate and deactivate features of the phone via remote
maintenance. During maintenance, the handset, microphone, loudspeaker and headset are deac-
tivated. You are additionally informed on the display that the control function is active.
Monitoring function
In order to detect malfunctioning of a phone, for example, your administrator can install a monitor-
ing function. You can use your phone as normal during monitoring. However you will first be in-
formed about the operation with a message on the display and prompted to allow monitoring.
If your administrator has activated a function on your phone, which continuously transmits operat-
ing data to a server, you will see the flashing
icon in the status bar at the top of the screen.
Activating a diagnostic call
In the event of connection problems with a specific destination, the administrator may ask you to
enter an activation code before the number of the subscriber, which can be used to initiate tracing
of the call data on the phone. The activation code, which must be provided to you by the adminis-
trator and which comprises a leading asterisk, followed by three digits and the hash sign as the
terminating character, must be entered before the actual phone number. At the end of the call, the
call-related data is sent for further analysis to a server.
During a software update, the phone must not be disconnected from the power supply unit,
the LAN line or the phone line.
An update action is indicated by messages on the display and/or by flashing LEDs.