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Making calls in the team
Direct station selection keys
Apart from line keys, the administrator can also configure direct station selection
(DSS) keys. You can use a DSS key to call an internal station directly, pick up
calls for this station or forward calls directly to it. The DSS keys are also used for
consultation calls.
Calling a subscriber directly
You cannot use DSS if the user is on another call (flashing LED).
With default outgoing line
Press the relevant DSS key. The key label switches to show the phone number
of the outgoing line.
The line key illuminates. The connection was established by means of the se-
lected outgoing line.
Selecting the outgoing line
Press the line key (e.g. line 2) to select the line for the outgoing call.
Press the relevant DSS key.
The selected line key illuminates. The connection was established via the select-
ed line. The DSS destination is displayed.
The phone number of the outgoing line is displayed on the DSS key.
Consultation with the DSS subscriber
Prerequisite
: You are conducting a call and the administrator has configured
the DSS key for consultation.
Press the Softkey. The input field in conversations opens.
Press the relevant DSS key.
The connection was established by means of the active line. The first call is
placed on "hold". If the subscriber answers, you can toggle, transfer the first call
or initiate a conference.
This function is not available to you on an OpenScape 4000, see
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The administrator can configure the DSS key so that the connection is also
established when the DSS subscriber has activated do-not-disturb or call
forwarding.
Consult
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If the administrator has configured transfer instead of consultation, you
can only transfer the current call to the DSS subscriber.
Summary of Contents for OpenScape 4000
Page 18: ...18 Remote configuration for cloud service providers ...
Page 44: ...Operating your OpenScape Desk Phone CP700 700X 43 ...
Page 51: ...50 Operating your OpenScape Desk Phone CP700 700X ...
Page 53: ...52 Operating your OpenScape Desk Phone CP700 700X ...
Page 56: ...Operating your OpenScape Desk Phone CP700 700X 55 ...
Page 76: ...75 Operating your OpenScape Desk Phone CP700 700X ...
Page 240: ...238 Other settings and functions ...