Dionex AutoTrace 280 Operator’s Manual
76
Doc. 065330-05 03/2020
4.5
Solid-Phase Extraction Troubleshooting
Symptom
Probable Cause
Solution
1. LED on cartridge or
disk holder fails to
light.
1a. Cartridge or disk is
deformed, or size is
incorrect.
1a. Discard and replace the
cartridge or disk.
1b. Defective cartridge or
disk holder.
1b. Contact Technical Support
for Dionex products.
1c. Cartridge or disk is
missing.
1c. Install a new cartridge or
disk.
2. Leakage around the
cartridge or disk holder
O-ring.
2a. Packing material debris
on inside walls of cartridge
or disk is causing a poor seal.
2a. Clean cartridges or disks
before use (see
2b. Dirty O-ring.
2b. Clean the O-ring with a lint-
free laboratory tissue and
solvent.
2c. Cracked O-ring.
2c. Replace the O-ring for the
cartridge holder (see
3. Low recovery of
volatile compounds.
3a. Sample evaporates during
conditioning of the cartridge
or disk.
3a. Use a
Pause and Alert
step
to introduce sample when
needed by the method.
3b. Gas pressure is set too
high.
3b. Decrease the gas pressure.
4. Low recovery.
4. Various causes.
4. See
for tips on
how to optimize sample
recovery.
