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1.4 Remote monitoring application overview
The
ecoLINE PRO
communicates with SIA DC-09 receivers, TELLMon receivers and TEX-MVP
servers through the GSM service provider’s mobile switching center using the GPRS/UMTS/LTE
network, and then through the Internet. After processing and conversion, the receiver forwards
the received data packages through a serial port towards the monitoring PC that runs the alarm
monitoring software.
1.4.1 Event sending and acknowledging
The device attempts to sends the reports first to the configured primary IP address. If this fails,
it will attempt to send the reports to the backup IP address. The device will send the ACK signal
towards the alarm control panel only when it receives the ACK signal from at least one of the
configured receivers (IP addresses). If the device does not receive an ACK signal from any of the
configured receivers, it will attempt to resend the report up to 10 times per IP address.
An exception to this is when the device is banned in the given receiver, since in this case it will
not even attempt to send a report to that receiver. If the device still fails to send a report for the
10
th
attempt to a configured IP address, it will stop reporting the event and will no longer send
notification on the given event, but the event will be shown in the event logs.
If there are no remote monitoring receiver IP addresses configured at all, the device will send ACK
signals to the alarm control panel automatically.
Whether a remote monitoring receiver is configured or not, the device will send Push notifications
to the registered mobile devices on the event categories enabled in the settings and by users in
the mobile application.
