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If the APN settings are not configured in the device, or if they are wrong, you can configure
these using the following SMS commands:
SMS command
Specification
device password,apn=APN#
Configuring the APN
device password,apn=APN,username,password#
Configuring the APN along with the
username and password belonging
to it
Example on the usage of the commands mentioned above:
1234,apn=internet#
1234,apn=net,guest,guest#
Possible error messages:
Wrong password
Wrong superadmin or installer password
Denied (no permission)
No permission to change the APN with the installer
password
Changing the APN settings failed
Changing the APN settings failed (typing error in the
message, or other error)
Wait for the device’s reply. After it has confirmed that it has connected to the cloud, continue
with the next step.
Click on the “
Connect
”
button and wait for the connection to establish. The process
of connecting may take a few seconds.
The connection status is indicated by the status icon in the top left corner of the program
window:
disconnected (green)
connected (gray)
After connecting using the valid password, you can configure the device, change settings,
download event logs and monitor system status. The program will read the settings from
the device automatically after connecting to the device.
To disconnect from the device click on the “
Disconnect
”
button.
