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Above is the image if a Panasonic KX-TGP500
these Do NOT have an attached Corded Base 
Handset. Note the KX-TGP500 will be missing 
the option to configure a Base Handset. 

Above is the image if a Panasonic KX-TGP550
these DO have a Base Corded Handset 
attached, and  will  allow  for  the  Base 
Handset to have a separate Line configured 
to it. 

Panasonic KX-TGP500 and KX-TGP550

(Even though the Base supports up to 6 Handsets, these are ONLY able to support 3 Simultaneous calls)

 

 

 

 

 

How to Configure Panasonic KX-TGP500 and KX-TGP550

 
 

 

Connect you Panasonic KX-TGP5XX to the power and network using the LAN port on the Base. You will then need to 
locate the “ALL” button on the Base. Once Located you will want to register your Handsets to the base following the 
below instructions: 

1. 

Press the “ALL” button on Base and hold for 4 Seconds 

2. 

After hear the beep you will press the “OK” softkey on handset (Some firmware or models may require a PIN this 
will be 0000) 

3. 

After the handset completes its registration to the base it will beep 

4. 

The Base status light should turn Green and the handset should show the Date/Time (May not be correct) 

To De-Register Handsets use the following steps: 

1. 

Press Menu 

2. 

Select Initial Settings 

3. 

Select Registration 

4. 

Select Deregistration and enter the 3 digit code that appears on the screen, then Press OK 

5. 

Now you will be able to Select the Handset to Deregister 

6. 

When prompted to Erase, Select Yes 

7. 

If successfully deregistered you will see, “Press ALL on base 4sec. Then press OK” 

8. 

Repeat these steps as needed for each handset. 

Summary of Contents for KX-TGP550

Page 1: ...he ALL buttonontheBase OnceLocatedyouwillwanttoregisteryourHandsetstothebase following the belowinstructions 1 Pressthe ALL buttononBase andholdfor4 Seconds 2 Afterhearthebeepyouwillpressthe OK softke...

Page 2: ...Select IPService 3 Select NetworkSetting 4 Select IPaddress 5 Write down and enterthe IP addresslistedinto a webbrowser 6 Log in usingthe credentialsadmin adminpass You will then be presented with a...

Page 3: ...web in the handsetagainandloginusingsuperuserlogincustomerserviceid cspass You will get a 403 Forbidden error if you just log out and try to log back with these credentials It is important to reboot a...

Page 4: ...r you login you will needto navigatetotheVoIPTabPage There will be differentLinestochoosefromon the leftsideofthepage Startwiththe SipSettings Line1 andwillneedtoenterintheSIPconfiguration information...

Page 5: ...Note All ports will be 5060 accept the Source Port which will be 5xxx xxx is equal to the ext Make sure all the fields in orange are completed Each Line should have its own configuration...

Page 6: ...Note The SIP Source Port will be 5xxx the xxx will be the Ext number in this case Ext 102...

Page 7: ...wed closely Afteryouhaveitlookinglikethis clicktheSavebutton Thedevicewillthenattempttoregister Ifregistration was successful youshouldsee ared Complete acrossthetop Now your device is registered Howe...

Page 8: ...Still under the VoIP Tab click the Line 1 and update the CODEC and DTMF Settings Repeat as needed for each Line...

Page 9: ...e lines per handset or Base Handset this is not a supported service or feature with Intermedia at this time You want to have the handset and Line No match in both the top and bottom Also note the defa...

Page 10: ...number which is the phone s direct number Go to the Telephone Tab and make the changes in the boxes below It will look like this but with the number that is currently assigned to your phone You MUST...

Page 11: ...lines do not show Registered you may have to Reset the Base and start over If it is showing Registering this indicates information was saved or incorrectly entered and is preventing the phone from re...

Page 12: ...e Base this is done under the Maintenance Tab Reset to Defaults Now you are good to go Contact technical support if you need to obtain the list of ports and IPs which have to be allowed on your gatewa...

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