background image

*** If you MISS or DO NOT complete all fields in Orange it will cause one way audio or inbound and/or outbound call 
failure issues.   

This is a Critical step and needs to be followed closely. 

After you have it looking like this, click the Save button. The device will then attempt to register. If registration was 
successful, you should see a red “

Complete

” across the top: 

 

 

 

 

Now your device is registered! However, there is a little more configuration that needs to be completed. Still under the 
VoIP Tab, click the “VoIP Settings” and update the Min and Max RTP ports: 

 

Summary of Contents for KX-TGP550

Page 1: ...he ALL buttonontheBase OnceLocatedyouwillwanttoregisteryourHandsetstothebase following the belowinstructions 1 Pressthe ALL buttononBase andholdfor4 Seconds 2 Afterhearthebeepyouwillpressthe OK softke...

Page 2: ...Select IPService 3 Select NetworkSetting 4 Select IPaddress 5 Write down and enterthe IP addresslistedinto a webbrowser 6 Log in usingthe credentialsadmin adminpass You will then be presented with a...

Page 3: ...web in the handsetagainandloginusingsuperuserlogincustomerserviceid cspass You will get a 403 Forbidden error if you just log out and try to log back with these credentials It is important to reboot a...

Page 4: ...r you login you will needto navigatetotheVoIPTabPage There will be differentLinestochoosefromon the leftsideofthepage Startwiththe SipSettings Line1 andwillneedtoenterintheSIPconfiguration information...

Page 5: ...Note All ports will be 5060 accept the Source Port which will be 5xxx xxx is equal to the ext Make sure all the fields in orange are completed Each Line should have its own configuration...

Page 6: ...Note The SIP Source Port will be 5xxx the xxx will be the Ext number in this case Ext 102...

Page 7: ...wed closely Afteryouhaveitlookinglikethis clicktheSavebutton Thedevicewillthenattempttoregister Ifregistration was successful youshouldsee ared Complete acrossthetop Now your device is registered Howe...

Page 8: ...Still under the VoIP Tab click the Line 1 and update the CODEC and DTMF Settings Repeat as needed for each Line...

Page 9: ...e lines per handset or Base Handset this is not a supported service or feature with Intermedia at this time You want to have the handset and Line No match in both the top and bottom Also note the defa...

Page 10: ...number which is the phone s direct number Go to the Telephone Tab and make the changes in the boxes below It will look like this but with the number that is currently assigned to your phone You MUST...

Page 11: ...lines do not show Registered you may have to Reset the Base and start over If it is showing Registering this indicates information was saved or incorrectly entered and is preventing the phone from re...

Page 12: ...e Base this is done under the Maintenance Tab Reset to Defaults Now you are good to go Contact technical support if you need to obtain the list of ports and IPs which have to be allowed on your gatewa...

Reviews: