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To begin configuring your Panasonic KX-TGP5XX for use on Voice Services network, you will need to enable the graphical user 
interface. For this, do the following: 

1. 

Press the Menu on Base 

2. 

Select IP Service 

3. 

Select Network  Setting 

4. 

Select Embedded Web 

5. 

Toggle to “ON” 

6. 

Select the “Save” Softkey 

To locate the IP and access the Web Interface the following: 

 

1. 

Press the Menu on Base 

2. 

Select IP Service 

3. 

Select Network Setting 

4. 

Select IP address 

5. 

Write down and enter the IP address listed into a web browser 

6. 

Log in using the credentials admin/adminpass 

 
 

You will then be presented with a screen that looks like this: 

 

 

 

**** First thing we will want to do is Reset the Base and make sure to Deregister any extra handsets. Make sure you 
only have as many handset Registered as physically have on site. 

To Reset the Base this is done under the Maintenance Tab > Reset to Defaults 

 
 

*** NOTE: If the Phone came from another provider, that provider may have to factory default the phone. 

Summary of Contents for KX-TGP550

Page 1: ...he ALL buttonontheBase OnceLocatedyouwillwanttoregisteryourHandsetstothebase following the belowinstructions 1 Pressthe ALL buttononBase andholdfor4 Seconds 2 Afterhearthebeepyouwillpressthe OK softke...

Page 2: ...Select IPService 3 Select NetworkSetting 4 Select IPaddress 5 Write down and enterthe IP addresslistedinto a webbrowser 6 Log in usingthe credentialsadmin adminpass You will then be presented with a...

Page 3: ...web in the handsetagainandloginusingsuperuserlogincustomerserviceid cspass You will get a 403 Forbidden error if you just log out and try to log back with these credentials It is important to reboot a...

Page 4: ...r you login you will needto navigatetotheVoIPTabPage There will be differentLinestochoosefromon the leftsideofthepage Startwiththe SipSettings Line1 andwillneedtoenterintheSIPconfiguration information...

Page 5: ...Note All ports will be 5060 accept the Source Port which will be 5xxx xxx is equal to the ext Make sure all the fields in orange are completed Each Line should have its own configuration...

Page 6: ...Note The SIP Source Port will be 5xxx the xxx will be the Ext number in this case Ext 102...

Page 7: ...wed closely Afteryouhaveitlookinglikethis clicktheSavebutton Thedevicewillthenattempttoregister Ifregistration was successful youshouldsee ared Complete acrossthetop Now your device is registered Howe...

Page 8: ...Still under the VoIP Tab click the Line 1 and update the CODEC and DTMF Settings Repeat as needed for each Line...

Page 9: ...e lines per handset or Base Handset this is not a supported service or feature with Intermedia at this time You want to have the handset and Line No match in both the top and bottom Also note the defa...

Page 10: ...number which is the phone s direct number Go to the Telephone Tab and make the changes in the boxes below It will look like this but with the number that is currently assigned to your phone You MUST...

Page 11: ...lines do not show Registered you may have to Reset the Base and start over If it is showing Registering this indicates information was saved or incorrectly entered and is preventing the phone from re...

Page 12: ...e Base this is done under the Maintenance Tab Reset to Defaults Now you are good to go Contact technical support if you need to obtain the list of ports and IPs which have to be allowed on your gatewa...

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