Tektronix DSA8200 Series, Service Manual

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Troubleshooting
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DSA8200 Digital Serial Analyzer and Modules Service Manual
If the instrument will not boot, insert the OS Restore DVD and select the Repair
option. After it finishes, remove the DVD and reboot.
If the instrument will still not boot, contact your nearest Tektronix Service
Center. For contact information, see Contacting Tektronix on the inside of the
title page of this manual.
PPC and ATX PC Diagnostics
The primary diagnostics for the instrument are the power-on diagnostics and the
instrument diagnostics. Procedures for running these diagnostics are described
below.
The power-on diagnostics check the basic functionality of the instrument at every
power on. If any failures occur at power on, the screen displays the calibration
and diagnostics property page.
The power on tests ensure that hardware is installed and can be accessed by the
software. The tests provide limited diagnostic information, but do not provide
any performance information. The instrument diagnostics provide more extensive
tests than the power-on diagnostics.
The power on tests check the generic hardware including the keyboard, mouse,
memory, CPU, and associated peripherals. The interrupt lines and trigger lines
are also checked.
The instrument executes a set of internal diagnostics at every power-up. The
results can be viewed from the Utilities > Diagnostics dialog.
Firmware Updates
Firmware updates are easy to do. Simply install the firmware CD in your
instrument and follow the displayed instructions or the instructions that accompa-
ny the CD.
If you want to order a firmware update, contact your Tektronix service center.
Booting Into Windows
Power-On Diagnostics
Instrument Diagnostics